Windows 8 and 8.1 Forums


PC and mouse froze, could not get to task manager

  1. #1


    Posts : 35
    Windows 8.1

    PC and mouse froze, could not get to task manager


    My windows 8.1 and mouse froze and when I tried to get the task manager by doing alt+del+ctrl, that didn't help. Nothing happened so l had to wait a few minutes before hitting the power button. After this happened, I used ccleaner, ran a scan on spybot & destoy, ran a scan on eset to be sure and installed all windows updates including the optional ones to be sure it doesn't happen again but we'll see. I looked at the event viewer but don't see from there why this happened. Is there a way to find out? This happened before about a couple months ago. Oh and I was watching something on Netflix last night when this happened if that helps.

    My PC specs http://support.hp.com/us-en/product/HP-Pavilion-23-All-in-One-Desktop-PC-series/6528330/model/6778286/document/c04089672/

      My System SpecsSystem Spec

  2. #2


    Posts : 2,130
    Windows 8.0 x64


    Do you run a temp monitor to see how hot the CPU and GPU are? The processors issue a Halt instruction if the temperature approaches the burn out threshold. If the unit is overheating it can cause lockups. I had a GPU on my HP AMD quad core with a fan on it. Every time the CPU registered over 1% usage the fan would surge up loud. Finally the fan broke and the GPU died.

    I replaced it with a non-fan GPU from NewEgg for about $20. Really asinine design on the stock unit. I should have replaced the GPU as soon as I got the thing home from the store. Or better yet, bought an Intel quad that didn't have the problem.
      My System SpecsSystem Spec

  3. #3


    Miles.....
    As a computer tech myself, you have my curiosity up.... What does a Quad CPU have to do with a GPU overheating? They are NOT one and the same! Although, in some laptops, they do share the same cooling heatsink and fan.
    I think it's just the way you worded your post that makes it confusing. Eh?

    Cheers Mate!
      My System SpecsSystem Spec

  4. #4


    Posts : 35
    Windows 8.1


    Just wanted to update. It does appear that it was a temperature issue.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by TechnoMage View Post
    Miles.....
    As a computer tech myself, you have my curiosity up.... What does a Quad CPU have to do with a GPU overheating? They are NOT one and the same! Although, in some laptops, they do share the same cooling heatsink and fan.
    I think it's just the way you worded your post that makes it confusing. Eh?

    Cheers Mate!

    I had Core Temp, which showed the CPU core load. Not something that displayed the GPU Load. All I can tell you is whenever a core registered %1 or more load on this Phenom 9850, the GPU fan went crazy. Why it would happen I don't think it should have. That's the bug. That quad core drove me nuts. It sounded exactly like Hurricane Frances.

      My System SpecsSystem Spec

  6. #6


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by Liz81 View Post
    Just wanted to update. It does appear that it was a temperature issue.
      My System SpecsSystem Spec

PC and mouse froze, could not get to task manager
Related Threads
As my machine doesn't support SLAT in HyperV I am using VMlite XP mode to run some 16 bit programs I need. Very occaisionally VMlite hangs on close after it has saved state or shutdown the guest machine. I go to task manager and click end task on the Workstation GUI and it closes but very...
IE vs 11 Task Manager? in Browsers & Mail
I have been looking for a positive answer to my question: "How do you disable/remove the Down Load Task Managerbox that keeps popping up when I try to open a downloaded file?" I wanted to check out a different browser...I downloaded it andchecked it for virus' and malware and tried to open...
I've added task manager to my scheduled tasks at logon. Everywhere I google, they say to put the /min or -minimized arguments in it to launch it minimized, except neither option works for me. Task Manager launches, but just sits there on my desktop. Is there a new argument for minimized in...
Solved Task Manager in General Support
The new task manager is epic! 2306
Solved Task manager in General Support
I am running Windows 8 64 bit but the task manager is the Windows 7 task manager. I have refreshed my installation and I have done a check disk. Consequently I cannot access the startup settings.:(
New Task Manager in General Support
Anybody know what the point of this is? 1141
Using the new Task manager in General Support
No doubt we already have a great tutorial on this, but... Here's a link to an article introducing one to the features and use of the Win 8 Task Manager. The Complete Guide to the New Task Manager in Windows 8
Eight Forums Android App Eight Forums IOS App Follow us on Facebook