Windows 8 Customer Preview Multiple Problems

H

HHR

New Member
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Ok, im having multiple problems with this system. Its gotten to the point where I don't even want it if it continnues


  • Problem 1

My tiles will not work. My resolution is 1920x1080 and it still won't work. I reset the computer to help them work again, but all that did is delete literally all my programs :mad:. I went into control panel and changed the account permission or control settings to the medium. That still did nothing. Then I even went as far as uninstalling the tile and trying to reinstall them, nothing.


  • Problem 2

Now my "More PC Options" button doesn't work

Can anyone help me with this? Because this is getting extremely fustrating
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Memory
    4GB DDR 2
    Graphics Card(s)
    Nvidia 560 TI
    Antivirus
    Malwarebytes Pro
Welcome to the forum, HHR. I just checked your system profile. Not too much there. I suggest posting more info there so others can decipher your problem. Also, did you clean install, dual boot, etc.?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
I did I think what its called a "Dual-Boot" where you still have the old Windows saved as "Windows.old"
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Memory
    4GB DDR 2
    Graphics Card(s)
    Nvidia 560 TI
    Antivirus
    Malwarebytes Pro
In a dual boot setup you will get a menu on boot up where you can select what OS is used. The OS that was there before you installed Windows 8 would still be intact and usable. If you installed over the top and the previous OS was saved in the Windows.old folder, that is not a dual boot. Your files are in that folder but the windows install saved there is no longer usable.
What do you mean by your tiles don't work? Does the Metro Start screen show on screen and what happens exactly when you try to launch an app?
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
HHR said:
Ok, im having multiple problems with this system. Its gotten to the point where I don't even want it if it continnues


  • Problem 1

My tiles will not work. My resolution is 1920x1080 and it still won't work. I reset the computer to help them work again, but all that did is delete literally all my programs :mad:. I went into control panel and changed the account permission or control settings to the medium. That still did nothing. Then I even went as far as uninstalling the tile and trying to reinstall them, nothing.


  • Problem 2

Now my "More PC Options" button doesn't work

Can anyone help me with this? Because this is getting extremely fustrating
Click to expand...

Firstly Make sure you have installed Windows correctly i.e. from right source using proper way.

Problem 1 : What error you're getting when click on a tile? Does this happen with all tiles?

Problem 2 : More PC options works! What is happening when you click it? You can access settings by clicking at top (username) in start screen and select Change account picture. It will take you to PC settings as done by More PC Options.

Hope this helps :)
 

My Computer

System One

  • OS
    Windows 8 RP, Windows 7
    System Manufacturer/Model
    HP / Compaq 610
    CPU
    Intel Core 2 Duo
    Screen Resolution
    1300x768
I installed it from the Microsoft website I believe

When I click on a title nothing happens. I made a whole new account and now the titles work, but the "More PC Options" doesn't work. When I click it nothing happens. I tried searching lock screen and opening it that way, nothing. Then I tried clicking the username at the top right corner and that doesn't even open it
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Memory
    4GB DDR 2
    Graphics Card(s)
    Nvidia 560 TI
    Antivirus
    Malwarebytes Pro
The Customer Preview is quite old, and full of bugs. The Release Preview was released about a month ago and is much more solid. You might want to consider installing that instead.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
    2560x1440 + 2x 2048x1152
    Hard Drives
    Corsair m4 256GB, 2 WD 2TB drives
    Case
    Antec SOLO II
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Logitech MX
Thanks for letting me know its old actually. I installed the newest one and when I plugged in a USB into my computer everything crashed and I couldn't do anything. This never happened before on Windows 7 for me. The Metro Apps stopped working (Of course) and to fix that all I did was make another account and switch everything over to that one. Nothing has been wrong since, thanks
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Memory
    4GB DDR 2
    Graphics Card(s)
    Nvidia 560 TI
    Antivirus
    Malwarebytes Pro
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