Windows 8 and 8.1 Forums


Sleep mode turns off keyboard and mouse

  1. #1


    Posts : 15
    Windows 7

    Sleep mode turns off keyboard and mouse


    I have a wired USB keyboard and a wireless USB mouse on my computer. I have set the Power Options for sleep mode under Windows 8.1 to occur after a certain amount of time. When I have returned to my computer when it is in Sleep mode after a particularly long period of time both the keyboard and the mouse USB ports are turned off and there is then no way I can resume from sleep mode. What do I have to do to have sleep mode work on my computer under Windows ?

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  2. #2


    Posts : 2,130
    Windows 8.0 x64


    Open Device Manager by pressing Winkey x, then m. Open the properties for each USB hub, click the Power Management Tab. Make sure the box to allow the system to turn off power is unchecked.

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 15
    Windows 7


    Quote Originally Posted by MilesAhead View Post
    Open Device Manager by pressing Winkey x, then m. Open the properties for each USB hub, click the Power Management Tab. Make sure the box to allow the system to turn off power is unchecked.

    Click image for larger version
    I see a number of devices for my computer under the Universal Serial Bus Controllers, including Generic USB Hub, Standard Enhanced PCI to USB Enhanced Controller, Standard OpenHCD USB Host Controller, USB Composite Device, and USB Root Hub. Should I make sure the box to allow the system to turn off power is unchecked for all of them ?

    I tried to follow the particular keyboard and mouse connection when viewing Devices by Connection but the connections which Device Manager is showing me do not appear to be the actual connections on my computer for some reason.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,130
    Windows 8.0 x64


    Of the ones I looked at, only USB port hub had the setting. So I would just try unchecking them all.

    Here's the tutorial link where I got the suggestion. I should have posted it with the screen shot.

    Prevent Windows from Turning Off USB Devices
      My System SpecsSystem Spec

  5. #5


    My machines will wake up from sleep simply by pressing the power button. Have you tried that?
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  6. #6


    Posts : 15
    Windows 7


    Quote Originally Posted by msalton1 View Post
    My machines will wake up from sleep simply by pressing the power button. Have you tried that?
    It does not work for me.
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  7. #7


    Posts : 15
    Windows 7


    Quote Originally Posted by MilesAhead View Post
    Of the ones I looked at, only USB port hub had the setting. So I would just try unchecking them all.

    Here's the tutorial link where I got the suggestion. I should have posted it with the screen shot.

    Prevent Windows from Turning Off USB Devices
    Thanks ! Unchecking all of them did work properly and I am able to resume from sleep mode with either my USB keyboard or USB mouse.

    What is strange is that if I just unchecked the USB hubs connected to my keyboard and mouse this was not enough to allow my keyboard or mouse to work to resume from sleep. Perhaps Windows 8.1 is showing the connections for my keyboard and mouse incorrectly.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by eldiener View Post
    Quote Originally Posted by MilesAhead View Post
    Of the ones I looked at, only USB port hub had the setting. So I would just try unchecking them all.

    Here's the tutorial link where I got the suggestion. I should have posted it with the screen shot.

    Prevent Windows from Turning Off USB Devices
    Thanks ! Unchecking all of them did work properly and I am able to resume from sleep mode with either my USB keyboard or USB mouse.

    What is strange is that if I just unchecked the USB hubs connected to my keyboard and mouse this was not enough to allow my keyboard or mouse to work to resume from sleep. Perhaps Windows 8.1 is showing the connections for my keyboard and mouse incorrectly.
    Power management, like wireless networking, I avoided for some time. When I was doing support I saw a lot of problems with hibernation, sleep etc. when it was a new thing. So I just ran everything in performance mode and did my networks wired. For this reason I do not know as much about it as many others on the forum. But I do seem to notice that doing stuff like setting your network card not to wake on Lan does not seem to stop it from waking the machine unless you do it at the device manager level.

    At least that is my impression. Windows keeps a list,at least for USB drives, in the registry. Often I notice if I plug in a USB stick the same size as another stick, both having a different drive letter on last use, it will assign it the last drive letter used even if it is for the other stick.

    Maybe something similar goes on with other USB stuff. I am not sure. But I am glad the work-around does the trick for you.
      My System SpecsSystem Spec

  9. #9


    Posts : 15
    Windows 7

    Hibernate not working but Sleep is working


    I realized just recently that Sleep is working on my computer, even if I change nothing in the default Power Management Balanced settings which I use and also accept the defaults in the Device Manager for my USB devices and USB hubs. It was my error to think that Sleep was not working for my computer on Windows 8.1.

    What is hanging up on my computer is Hibernate, which the default Power Management Balanced settings | Advanced Settings has occurring after 180 minutes, or 3 hours, of inactivity ( Sleep triggers off after 30 minutes of inactivity ). When Hibernate occurs my keyboard and mouse shut down and the only thing which seems on is the computer itself, so pressing a key on the keyboard or clicking my mouse does nothing and I can't seem to get out of Hibernate.

    What is the usual way of waking up from Hibernate in Windows ?

    Even briefly pressing the Power Button, when in Hibernate, does nothing which I can see.

    OTOH my computer, which is fairly old, does not support the ACPI S4 state, but only the S1 and S3 states. Could this be the reason why I cannot wake up from Hibernate ?
      My System SpecsSystem Spec

  10. #10


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by eldiener View Post
    OTOH my computer, which is fairly old, does not support the ACPI S4 state, but only the S1 and S3 states. Could this be the reason why I cannot wake up from Hibernate ?
    Speaking of which you give no info about the PC make,model, processor etc..
    There must be a Windows 8.1 hardware compatibility grid around somewhere. The trouble is MS pages like this one got overwritten with the W10 stuff:
    https://www.microsoft.com/en-us/windows

    Perhaps this site will give a lead:
    Is Your Software & Hardware Compatible With Windows 8.1?

    If anyone is adept at hibernate problems on older PCs fell free to chip in. I avoided hibernate and deleted the .sys file whenever possible.
      My System SpecsSystem Spec

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Sleep mode turns off keyboard and mouse
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