Cannot update or download anything (Windows 8.1)

whereamiward

New Member
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1
My Acer laptop running Windows 8.1 will not download any files, will not update using windows update, majority of flash does not work online either.


When trying to download files:
On IE - they will download most of the way through, then say download interrupted, then I can resume the download but it either ends up failing, or when the download is complete the program will not run or open or anything.
On Firefox- Files will not finish downloading or will download and be 0MB in size therefor will not run.


When trying to update:
Using Windows Update - Updates seem to download then they fail with error message 80072EE2.
Java - error message stating installation failed or interrupted


Some flash works, but I get a green screen or glitchy video sometimes. For example I can watch some hulu videos online but not the ads?


Please I have been scrounging the internet for 3 days trying to fix this problem but most answers I find involve me downloading some sort of program or file which I am unable to do, it is driving me insane!!!


I just sold my xbox thinking I could use my computer for TV/Video but now I can't do hardly anything! I CANT EVEN WATCH DVD's ON THIS DAMN THING!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer
    Memory
    6 GB
    Browser
    Firefox/Google Chrome
    Antivirus
    Kaspersky



Diagnostics Test

System File Check


Please try following:

  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again

If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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