Windows 8 and 8.1 Forums

can't get Window to start in safe mode at all

  1. #1

    Posts : 2
    windows 8

    can't get Window to start in safe mode at all

    I have a Lenovo Ultrabook. I can't get it to boot. When I run refresh your PC I get a message "the drive where Windows is installed is locked. Unlock the drive and try again (so this is not an option). If I go to advanced options I get 5 options (System restore, System Image recovery, Start-up repair), command prompt and UEFI Firmware settings). Note - I don't get the start up settings menu. Any one know why?

    Start up Repair does not work (couldn't repair your PC)
    To use System restore I need to specify which windows installations to restore. I need to restart the computer select an operating system and then select System restore. Need some help on how to do this please.

    What can I do from the command prompt?

      My System SpecsSystem Spec

  2. #2

    Posts : 22,581
    64-bit Windows 10

    Hello OLSMXL, and welcome to Eight Forums.

    You could use OPTION FIVE in the tutorial below to boot to Safe Mode using the command prompt.

    Safe Mode - Start Windows 8 in
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    windows 8

    Thanks - will give that a shot right now
      My System SpecsSystem Spec

can't get Window to start in safe mode at all
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