can't get Window to start in safe mode at all

I have a Lenovo Ultrabook. I can't get it to boot. When I run refresh your PC I get a message "the drive where Windows is installed is locked. Unlock the drive and try again (so this is not an option). If I go to advanced options I get 5 options (System restore, System Image recovery, Start-up repair), command prompt and UEFI Firmware settings). Note - I don't get the start up settings menu. Any one know why?

Start up Repair does not work (couldn't repair your PC)
To use System restore I need to specify which windows installations to restore. I need to restart the computer select an operating system and then select System restore. Need some help on how to do this please.

What can I do from the command prompt?
Thanks

Hello OLSMXL, and welcome to Eight Forums.

You could use OPTION FIVE in the tutorial below to boot to Safe Mode using the command prompt.

http://www.eightforums.com/tutorials/2757-safe-mode-start-windows-8-a.html#option5

Thanks - will give that a shot right now