Windows 8 and 8.1 Forums


Windows Power Options - Crackling Audio & Freezing Video

  1. #11


    Updating the bios is recommended if you have major hardware issues.. can you record this crackling and post here??

    It wouldn't hurt to update your bios if there is one available.. that would be direct from your acer website.. exact for your model..

    more about your temps though, you'll notice in your "high performance" mode you have "processor power management".. that you can change the "max" to 99% and the "min" to 5%... that may idle your cpu more and run down the temp if you see it high..

    I work with Intel CPU's though.. AMD I stopped using years ago for the very reason they have too many conflicts.. as you just saw with the other program.. and updates this and that.. etc..

    but ofcourse they are cheaper so thats why..

    Look on your acer website of your exact model computer and look at what downloads they have available.. try looking at the dates they posted them..

    sounds like you should try audio and video drivers to update.. then see if you still get crackling..

    then you may have to start going into audio properties and see if changing these does anything.. (but I think we need to hear or see this crackling - do you have an iphone to record and post up here?)

    Some people have had issues and set it to 41000hz..

    Click image for larger version

      My System SpecsSystem Spec

  2. #12


    Posts : 16
    Windows 8.1 64bit


    Updating the bios is recommended if you have major hardware issues.. can you record this crackling and post here??

    It wouldn't hurt to update your bios if there is one available.. that would be direct from your acer website.. exact for your model..
    Alright, well I'll try that next and report back to see if it made any difference. The one thing I don't understand is, why would the audio up clear up if its set to "Power Saver" in power options? Surely, that must be a clue as to what's causing this, right?

    Changing the hertz options in playback devices did nothing, by the way. Also, I'm not sure if I'll be able to record the crackling/freezing since I don't have a smartphone, or any other recording device for that matter.
      My System SpecsSystem Spec

  3. #13


    Well, then the only thing changing the power setting to lower does is change heat and voltage to things..

    so if you are having a heating problem there isn't much you can do.. but I have to hear the crackling.. is it cable problems? is it the jack on the back of the computer.. can you try different speakers..
      My System SpecsSystem Spec

  4. #14


    Posts : 16
    Windows 8.1 64bit


    Quote Originally Posted by brooksndun View Post
    Well, then the only thing changing the power setting to lower does is change heat and voltage to things..

    so if you are having a heating problem there isn't much you can do.. but I have to hear the crackling.. is it cable problems? is it the jack on the back of the computer.. can you try different speakers..
    Hmm, maybe it is heat related then. I'm actually just about to move my computer into a new case, with some much better fans to boot, so maybe that will solve it?

    At the moment, I'm using a USB DAC connected to my computer, with a pair of ATH M50 headphones for listening via the DAC. I guess I could try plugging my headphones directly into my computer without the DAC, but I don't see how that would change anything. It's worth a shot, I suppose.
      My System SpecsSystem Spec

  5. #15


    Also try this..

    You need to start troubleshooting all things.. and yes definitely unplug things and etc..

    Click image for larger version

    to my knowledge, heat doesn't usually sound crackling and etc.. unless it's toasting! or burning.. ha.
      My System SpecsSystem Spec

  6. #16


    Posts : 16
    Windows 8.1 64bit


    Mystery solved. Turns out the crackling/freezing was being caused because of a conflict between the USB ports on my computer and my APU. I solved the problem by removing my ATI display adapter driver. The sound is crystal clear now and super crisp. I'm just about to put in a GTX 970, so hopefully I won't get this problem again when I install the drivers for that. Just another reason, to not go AMD, I suppose. Especially, when it's an APU!

    Anyway, thanks again everybody!
      My System SpecsSystem Spec

  7. #17


    should be a button somewhere near the top that says "solved" mark it..

    glad you got it.. see it was conflicting hardware/software.. always.. and AMD... ha..
      My System SpecsSystem Spec

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Windows Power Options - Crackling Audio & Freezing Video
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