Windows Media Player Not Playing MP3's

W

Wildcat

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Member
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25
Hi,

I'm trying to play a few audios, but keep getting a message in WMP when trying to open them; that says: Windows Media Player encountered a problem while playing the file.

Can anyone give me any advice on how to play them?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite Pro C50-A
    CPU
    3rd generation Intel® Core™ i5-3230M Processor with Intel® Turbo Boost Technology 2.0
    Graphics Card(s)
    NVIDIA® GeForce® GT 740M with CUDA™ Technology and NVIDIA® Optimus™ Technology
    Browser
    Firefox
    Antivirus
    AVG/SPYBOY
Where did you get the mp3s from? Are you sure they are good? Have you tried playing them with any other media player such as VLC?
 

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
    CPU
    3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
    Motherboard
    ASUS TUF Z370-Pro Gaming, HP, MS
    Memory
    16G, 8G, 8G
    Graphics Card(s)
    AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
    Sound Card
    ATI High Definition Audio (Built-in to mobo)
    Monitor(s) Displays
    Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
    Screen Resolution
    3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
    Hard Drives
    500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
    PSU
    Corsair CX 750M
    Case
    Antec 100
    Cooling
    Coolermaster CM 212+
    Keyboard
    IBM Model M - used continuously since 1986
    Mouse
    Microsoft IntelliMouse
    Internet Speed
    665Mbps/15Mbps down/up
    Browser
    FireFox, MS Edge
    Antivirus
    Defender on all
    Other Info
    Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
Purchased them as a product. As far as I know they're fine. Yeah, my fist thought was to use VCL - but no joy.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite Pro C50-A
    CPU
    3rd generation Intel® Core™ i5-3230M Processor with Intel® Turbo Boost Technology 2.0
    Graphics Card(s)
    NVIDIA® GeForce® GT 740M with CUDA™ Technology and NVIDIA® Optimus™ Technology
    Browser
    Firefox
    Antivirus
    AVG/SPYBOY
If neither WMP nor VLC can play the files then I suspect they are corrupt or something like that.

Can you play videos/music on web pages such as YouTube? Do you know if your sound card is working OK?
 

My Computer

System One

  • OS
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built i7-8700K, Hp Envy x360 EVO Laptop, MS Surface Pro 7
    CPU
    3.7Ghz Core i7-8700K, 11th Gen Core i7-1165G7 4.7Ghz, 10th Gen Core™ i5-1035G4 1.1Ghz
    Motherboard
    ASUS TUF Z370-Pro Gaming, HP, MS
    Memory
    16G, 8G, 8G
    Graphics Card(s)
    AMD Radeon RX580, Intel Iris X Graphics, Intel Iris Plus Graphics G4
    Sound Card
    ATI High Definition Audio (Built-in to mobo)
    Monitor(s) Displays
    Dual Samsung U32J59 32 inch monitors, 13.3" display, 12.3" display
    Screen Resolution
    3840x2160 (Desktop), 1920x1080 (laptop), 2736x1824 Pro 7
    Hard Drives
    500GB ssd boot drive with 2 & 10TB Data (Desktop), 512GB ssd (laptop), 128GB SSD (tablet)
    PSU
    Corsair CX 750M
    Case
    Antec 100
    Cooling
    Coolermaster CM 212+
    Keyboard
    IBM Model M - used continuously since 1986
    Mouse
    Microsoft IntelliMouse
    Internet Speed
    665Mbps/15Mbps down/up
    Browser
    FireFox, MS Edge
    Antivirus
    Defender on all
    Other Info
    Retired in 2015 after working in the tech industry for 41 years. First 10 years as a Technician, the rest as a programmer/software engineer. After 1 year of retirement, I was bored so went back to work as a Robotic Process Automation Consultant. Retired for 3rd (and final) time in 2019.
Yeah, I can watch everything on YouTube just fine. As far as I know sound card's fine...
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite Pro C50-A
    CPU
    3rd generation Intel® Core™ i5-3230M Processor with Intel® Turbo Boost Technology 2.0
    Graphics Card(s)
    NVIDIA® GeForce® GT 740M with CUDA™ Technology and NVIDIA® Optimus™ Technology
    Browser
    Firefox
    Antivirus
    AVG/SPYBOY
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