Windows 8 and 8.1 Forums


Blank blue screen after startup before login.

  1. #1


    Posts : 4
    Win 8.1/CentOS/Win7

    Blank blue screen after startup before login.


    Hey there! First time using forums as usually I never get to this point ^^

    We have a computer in our office that has literally just bricked its self after yesterday. After a couple of start-ups the computer does go in as normal, although 90% of the time on startup it will load Windows then get to this Blue Screen and just die.

    This is not an informative blue screen (BSOD) but literally just a blank blue screen, its similar to the blank black screen people are having.

    If the computer goes to sleep, then it will simply just not wake up from this state.

    I have tried booting safe mode and rolling back windows update to no avail, the drive is also visible in bios so there is no disk corruption etc.

    I also tried an SFC scan to check if it was core files, and it wasn't.

    Anything to try or any pointers would be greatly appreciated!

    Cheers!

    An under pressure IT technician

      My System SpecsSystem Spec

  2. #2


    Cross Plains
    Posts : 255
    Windows 10 Pro


    Did you run scans in safemode to see if it was virus/malware related? It sounds like it might be that, considering there isnt any core file corruption. Did you try a chkdsk to see if there were any problems with the drive itself? If not I would run both in that order.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Win 8.1/CentOS/Win7


    Sorry about the long reply, I was on a customer site.

    The machine has had numerous scans over the past couple of months, as it holds alot of customer information... I've looked to see if anythings looking at ports (which nothing was).

    Will try running a CheckDisk and will report my finds back.

    Thanks
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Win 8.1/CentOS/Win7


    So I ran a CheckDisk (managed to get into the machine via safe mode) and it worked for 2 attempts, both waking up from sleep mode when required.

    After the second attempt the third did not go aswell, simply repeating the problem. Start-up repair also failed.

    I tried enabling PSU failover thinking that maybe the PSU wasn't getting enough power when returning from sleep mode, which did not work either.

    Any other suggestions?

    Thanks
      My System SpecsSystem Spec

  5. #5


    Cross Plains
    Posts : 255
    Windows 10 Pro


    THe only thing I can think of from this point on is to just blow it all away and reinstall Windows if at all possible. Make sure to backup any important data.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Win 8.1/CentOS/Win7


    Unfortunately so, will just have to boot up Trinity Rescue Kit and move all my data.

    Thanks for your help anyways!
      My System SpecsSystem Spec

Blank blue screen after startup before login.
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