Windows 8 and 8.1 Forums


problems entering https pages and playing youtube films

  1. #1


    Posts : 1
    windows 8.1

    problems entering https pages and playing youtube films


    Hello

    I have Windows 8.1 installed with two user accounts. The first is mine and from the beginning it had administration priviliges. The second belongs to my daughter. This one wasn't created with administration priviliges. My daughter isn't able to play youtube films and enter some websites that require https protocol (for example google.com). I can do both from my account. I have change a type of my daughter's account to Administrator, but it haven't helped. I have tried IE, Firefox and Chrome.

    Trying to play any film on youtube from my daughter's account I get the following message:
    "An error occured try again later"

    Trying to enter for example https://www.google.com/chrome/browse...top/index.html I get the message that the safety connection can't be established. There is nothing about confirming that I understand a threat. Simply I can't enter.

    Would be so kind helping me to resolve this issue.

    Best regards

    Cuma

      My System SpecsSystem Spec

  2. #2


    Cross Plains
    Posts : 255
    Windows 10 Pro


    If you can do it under yours but not your daughters, I would look at an issue with her user account in itself. It seems to me that something in the configuration got corrupted.

    Here is what I would do:
    Backup any data she has stored under her user account
    Delete her profile
    Create a new profile for her and set it up as a standard (not administrative) user.

    See if that helps.
      My System SpecsSystem Spec

problems entering https pages and playing youtube films
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