Windows 8 and 8.1 Forums

PC won't go to sleep, just turn off the screen and freezes

  1. #1

    Posts : 4
    Windows 8

    PC won't go to sleep, just turn off the screen and freezes

    When I close the lid or put the PC to sleep, the screen will turn off, fans will continue to blow, led lights are on and PC gets unresponsive to mouse, keyboard and power button, so the only option I have in order to use my PC is to long-press the power button tu cut the power off. It's a common trouble with no clear answer. Sometimes, just sometimes it gets to sleep if I try when I just turn the PC on and logged in, after a few minutes or tasks it's impossible to sleep the computer.

    I've tried:
    • Formatting
    • Updating drivers (with the manufacturer drivers, and after the format with Driver Booster 2 with no luck in non of those cases)
    • Disabling windows media share
    • Disabling hibernate mode
    • Many many changes in power options
    • Getting RAM and SSD out and back on (deperation)
    • Updating Windows

    Problem started after I bought a SSD and install windows on it.

    • Acer Aspire V5-561G (replaced the original 1TB HDD for a SSD Samsung 850 EVO 500GB)
    • Intel i7-4500U
    • 8GB RAM DDRL3
    • AMD Radeon R7 M265 2GB dedicated VRAM

    If i run powercfg it says that sleep mode S3, Hybrid, Fast boot and Hibernate is available, but S2 and S3 are not available because "the firmware of the system doesn't allow it" (translated from spanish).
    Now, using dumppo on cmd as administrator:
    dumppo admin
    it says:
    Min sleep state......:S1
    So, as I read on a website, if that happened (having the min sleep state as S1) that might be the problem, so I changed it to S3 with
    dumppo admin minsleep=s3
    After that dumppo said
    Min sleep state......:S3
    But after a restart it changed to s1 again.

    PD: If I set minsleep=s3 it works!!! But it stills changes after restart. And I would love to know the origin of this problem.
    PD2: now minsleep=s3 doesn't work. This problem is kinda random.
    Last edited by oliverm91; 18 Sep 2015 at 16:46.

      My System SpecsSystem Spec

PC won't go to sleep, just turn off the screen and freezes
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