Solved Want File Explorer when I connect 'phone

Bob Hawkins

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My Windows desktop displays a black screen with 'XT1039' (the version of my Moto G 4G 'phone) at the top with '0 files' and 'Select all' alongside and an empty bar at the bottom with 'Import' and 'Cancel' alongside when I connect the 'phone. I must press the Windows and 'D' keys to return to the desktop, then right-click the top left corner of the screen to close the thumbnail of the window opened by the 'phone. I have become accustomed to the routine. I should prefer it, however, if nothing happened on connection or, preferably, if File Explorer would open or flash, because that is where I want to be, invariably. Is this a Windows issue that can be changed or is it related to the 'phone about which, perhaps, I can do nothing?
 

My Computer

System One

  • OS
    Winsows 8
You can set autoplay for that device to automatically open File Explorer upon connection. To do so:

Open control panel, then click on Autoplay. This window will come up:

Autoplay Window.PNG

You will see an option to set a default action for removable drives and camera storage. Im not sure which one would apply to your phone, so I would set both to auto open the File Explorer, or in my preference to take no action.

Autoplay Window 2.PNG

Try this and report back on whether or not it fixes your issue, please.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium
ArazelEternal
I thank you for your constructive reply.
I had to find AutoPlay: I obtain Control Panel through right-clicking the bottom left corner of the screen, and that method had never displayed All Control Panel Items and AutoPlay. I discovered it through Settings>Control Panel in the Charms bar. My 'phone appears under 'Devices' and, yes, File Explorer does open once I had changed the setting there. Interestingly, when I right-click the bottom left-hand corner of the screen now, then 'Control Panel', I am presented with All Control Panel Items!
I understand, belatedly, the different Control Panel views: Category, Large icons and Small icons (continually learning!).
 

My Computer

System One

  • OS
    Winsows 8
Glad I could help. :)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium
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