Windows 8 and 8.1 Forums


Why do programs take so long on my moms laptop?

  1. #1


    Posts : 111
    Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free

    Why do programs take so long on my moms laptop?


    My mom has the same laptop as me except her's isn't the touch screen version. Her laptop was fine then all of a sudden it started taking like 3-5 seconds or longer to open programs. She'll try to go on the internet and it'll take awhile to open the browser. Why is this happening?

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Sometimes when things slow down I will use CCleaner to clean things.
    or
    Restart.
    or
    Run sfc /scannow
    in admin cmd prompt.
    If it finds problems it can't fix I run
    Dism /Online /Cleanup-Image /RestoreHealth
    in admin cmd prompt.
    If it completes successfully I run sfc /scannow again.

    Virus scans help.

    Many things can cause a slowdown.
      My System SpecsSystem Spec

  3. #3



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    It could also being caused by fragmentation, meaning that the hard drive has to search a little bit to gather everything that is needed to open the program.

    I would try to defragment, How to optimize drives
      My System SpecsSystem Spec

  4. #4


    N. Calif
    Posts : 2,586
    W10 Pro (desktop), W10 (laptop), W10 Pro (tablet), W10 (laptop)


    Since Tim87 said the slowness came on all of a sudden, it's unlikely the issue is file fragmentation which happens gradually over time. Defragging the drive won't hurt, but I don't think it will solve the issue.

    I suspect a virus or malware so scans of those type are in order. Open Task Manager and see what processes are running, click on the column header labeled "CPU" so that the processes will be sorted so that those using the highest cpu % will be at the top. If there is 1 or more processes that always seem to be in the top spot then those are the ones that you should investigate as to what they are.
      My System SpecsSystem Spec

  5. #5


    Posts : 111
    Microsoft Windows 8.1 with Bing 64-bit 9600 Multiprocessor Free


    I run ccleaner to clean up her laptop from time to time. I also ran malwarebytes and avast and it didn't find anything. My laptop hasn't had any of the problems hers has had even though we have the same laptop.
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Quote Originally Posted by Tim87 View Post
    I run ccleaner to clean up her laptop from time to time. I also ran malwarebytes and avast and it didn't find anything. My laptop hasn't had any of the problems hers has had even though we have the same laptop.
    The question is, is her pc being maintained?
    Because that would explain it.
      My System SpecsSystem Spec

Why do programs take so long on my moms laptop?
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