Windows 8 and 8.1 Forums


Explorer.exe keeps restarting in a never-ending loop.

  1. #1


    Posts : 7
    Windows 8.1 x64

    Explorer.exe keeps crashing in a never-ending loop.


    Hello,

    After I installed Visual Studio Community 2015, a Realtek Sound driver, and a Intel Chipset driver, I was asked to restart.
    When I restarted, after login the taskbar and desktop background started to reset every few seconds. When I opened the Task Manager (Ctrl+Alt+Delete), I noticed that the explorer.exe process keeps restarting. After a few tries I finally managed to hit the End Task button before it crashed again. Using the start new task option, I opened up ShellExView and disabled a few extensions that seemed useless. I started explorer again but it crashed anyway. Then, I opened up a few Command Prompts (still same New Task option). I set up Procdump as the JIT debugger, then I created a small batch file that simply started explorer.exe then tried to attach procdump:
    Code:
    explorer.exe
    procdump -e explorer.exe
    Problem was that it turned out that explorer.exe actually crashed before procdump even started.

    So, I opened up 2 command prompts and ran both commands simultaneously. Only then Procdump attached and captured 2 minidumps.

    I tried to analyze them using WinDbg, but I could not find anything useful.

    I also tried sfc /scannow but it gave this:
    Code:
    C:\WINDOWS\system32>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    
    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.
    Both Minidumps along with CBS.log are here:
    Index of /8forums
    (Minidumps seem to be too large for attaching)

    Another thing of note: I can use any other program's Open File window to browse without anything crashing. Right clicking on files also doesn't cause bad things to happen.

    Edit: I also tried to copy C:\Windows\explorer.exe into C:\Windows\System32\ but nothing changed (even after restart).

    Maxwell.

    P.S. If you are wondering how I am posting this, its by finding Chrome in Program Files and starting it using New Task.

    P.S.S. If this is the wrong category, please move it.
    Last edited by Maxwell175; 03 Sep 2015 at 21:55.

      My System SpecsSystem Spec

  2. #2


    Posts : 7
    Windows 8.1 x64


    Another thing of note: If in the Open File dialog of any application I Shift + right click a folder and select "Open in new process", I actually get a perfectly fine File Explorer window (still no task bar or such).
      My System SpecsSystem Spec

  3. #3


    Cross Plains
    Posts : 255
    Windows 10 Pro


    Sounds like one of the drivers you installed or Visual Studio caused some corruption in Windows that is causing explorer to crash. Have you tried using System Restore and restoring to a point before the installation of all this to see if it fixes the issue?
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8.1 x64


    Quote Originally Posted by ArazelEternal View Post
    Sounds like one of the drivers you installed or Visual Studio caused some corruption in Windows that is causing explorer to crash. Have you tried using System Restore and restoring to a point before the installation of all this to see if it fixes the issue?
    There is a slight problem with that:
    For some reason I have no restore points. Shouldn't the install create one?
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8.1 x64


    Quote Originally Posted by Maxwell175 View Post
    Quote Originally Posted by ArazelEternal View Post
    Sounds like one of the drivers you installed or Visual Studio caused some corruption in Windows that is causing explorer to crash. Have you tried using System Restore and restoring to a point before the installation of all this to see if it fixes the issue?
    There is a slight problem with that:
    For some reason I have no restore points. Shouldn't the install create one?

    By the way, I have another Windows 8.1 x64 PC. Can i just copy stuff from there?
      My System SpecsSystem Spec

Explorer.exe keeps restarting in a never-ending loop.
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