Windows 8 and 8.1 Forums


PC will not stay in sleep mode.

  1. #1

    PC will not stay in sleep mode.


    I have this problem where my desktop PC (8.1) won't stay asleep. Without moving the mouse or hitting any keys it just starts itself back up. It used to be OK and then I noticed it just wasn't staying in sleep mode any longer.

    Would like to get this sorted out...... help appreciated.

      My System SpecsSystem Spec

  2. #2


    Posts : 55
    windows 7 x86,7 x64, 8 x64, xp


    after one of those wakes up try running in cmd:
    powercfg /lastwake

    may give a hint to what is waking it
      My System SpecsSystem Spec

  3. #3


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Task or Network connection causing it. Run in the Command as an administrator, wha is posted above, and then copy and paste the results.

    See this for how to get it to create a file that you can post the results from. Power Efficiency Diagnostics Report - Windows 7 Help Forums
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by webtax View Post
    after one of those wakes up try running in cmd:
    powercfg /lastwake

    may give a hint to what is waking it
    Sorry for the delay..... I was unavailable for a while.
    From this screen shot it appears as though a USB Hub caused it.

      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by broe23 View Post
    Task or Network connection causing it. Run in the Command as an administrator, wha is posted above, and then copy and paste the results.

    See this for how to get it to create a file that you can post the results from. Power Efficiency Diagnostics Report - Windows 7 Help Forums
    Please.... how do I attach the report....? Do I just copy and paste it here in the open forum?
      My System SpecsSystem Spec

  6. #6


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Just Copy and paste what is saved in the file as a Copy & then "Paste as Plain Text".
      My System SpecsSystem Spec

  7. #7


    Power Efficiency Diagnostics Report

    Computer Name ******
    Scan Time 2015-09-03T17:46:49Z
    Scan Duration 60 seconds
    System Manufacturer Hewlett-Packard
    System Product Name 110-210
    BIOS Date 08/13/2014
    BIOS Version 80.07
    OS Build 9600
    Platform Role PlatformRoleDesktop
    Plugged In true
    Process Count 63
    Thread Count 893
    Report GUID {57b160d5-a33a-4e5a-9663-4af65f068b65}
    Analysis Results

    Errors

    Power Policyisplay timeout disabled (Plugged In)
    The display is not configured to turn off after a period of inactivity.



    Power Policy:Sleep timeout is disabled (Plugged In)
    The computer is not configured to automatically sleep after a period of inactivity.



    System Availability Requests:System Required Request
    The device or driver has made a request to prevent the system from automatically entering sleep.
    Requesting Driver Instance HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C2B18&REV_1003\4&1a615f51&0&0001
    Requesting Driver Device Realtek High Definition Audio



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Composite Device
    Host Controller ID PCI\VEN_1022&DEV_7808
    Host Controller Location PCI bus 0, device 18, function 2
    Device ID USB\VID_046D&PID_C52B
    Port Path 3,3



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_1022&DEV_7808
    Host Controller Location PCI bus 0, device 18, function 2
    Device ID USB\VID_1022&PID_7808
    Port Path



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Root Hub
    Host Controller ID PCI\VEN_1022&DEV_7807
    Host Controller Location PCI bus 0, device 18, function 0
    Device ID USB\VID_1022&PID_7807
    Port Path



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Composite Device
    Host Controller ID PCI\VEN_1022&DEV_7807
    Host Controller Location PCI bus 0, device 18, function 0
    Device ID USB\VID_04CA&PID_004B
    Port Path 1



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name USB Composite Device
    Host Controller ID PCI\VEN_1022&DEV_7808
    Host Controller Location PCI bus 0, device 18, function 2
    Device ID USB\VID_04F9&PID_0278
    Port Path 2,3



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name Generic USB Hub
    Host Controller ID PCI\VEN_1022&DEV_7808
    Host Controller Location PCI bus 0, device 18, function 2
    Device ID USB\VID_05E3&PID_0608
    Port Path 3



    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name Generic USB Hub
    Host Controller ID PCI\VEN_1022&DEV_7808
    Host Controller Location PCI bus 0, device 18, function 2
    Device ID USB\VID_05E3&PID_0608
    Port Path 2



    Warnings

    CPU Utilization:Analysis Error
    Analysis was partially unsuccessful. Some results are available, but they may be incomplete.



    CPU Utilization:Processor utilization is moderate
    The average processor utilization during the trace was moderate. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
    Average Utilization (%) 4.00



    Information

    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
    Current Timer Resolution (100ns units) 156250



    Power Policy:Active Power Plan
    The current power plan in use
    Plan Name OEM Balanced
    Plan GUID {381b4222-f694-41f0-9685-ff5bb260df2e}



    Power Policy:Power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    Personality Balanced



    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.



    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode Optimize for Video Quality



    Battery:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.



    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    S1 Sleep Supported false
    S2 Sleep Supported false
    S3 Sleep Supported true
    S4 Sleep Supported true



    Platform Power Management Capabilities:Connected Standby Support
    Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
    Connected Standby Supported false



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 0
    Idle State Count 1
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 1500
    Maximum Performance Percentage 100
    Lowest Performance Percentage 53
    Lowest Throttle Percentage 53
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 1
    Idle State Count 1
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 1500
    Maximum Performance Percentage 100
    Lowest Performance Percentage 53
    Lowest Throttle Percentage 53
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 2
    Idle State Count 1
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 1500
    Maximum Performance Percentage 100
    Lowest Performance Percentage 53
    Lowest Throttle Percentage 53
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group 0
    Index 3
    Idle State Count 1
    Idle State Type ACPI Idle (C) States
    Nominal Frequency (MHz) 1500
    Maximum Performance Percentage 100
    Lowest Performance Percentage 53
    Lowest Throttle Percentage 53
    Performance Controls Type ACPI Performance (P) / Throttle (T) States



    Device Drivers:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
      My System SpecsSystem Spec

  8. #8


    I was getting some help with this problem but since I posted the log etc. nothing has been posted since. Would appreciate what help I can get.... Thank You.
      My System SpecsSystem Spec

  9. #9


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    That is odd that the Realtek driver is causing it to wake up. You do not keep a headset or have a microphone plugged in do you? The other is if you have it connected via HDMI or DVI to a Flat Screen, that can also cause the behavior.
      My System SpecsSystem Spec

  10. #10


    I don't use HDMI but I do have a flat screen monitor (S24D300) and yes I do have a headset mic included that is always been plugged in even before this problem started.
    Of coarse, I will do checks with any recommendations that you have.... Thank You !!
      My System SpecsSystem Spec

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PC will not stay in sleep mode.
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