User Files Lost After Automatic Repair

arwinilagan

New Member
Messages
2
Hi,

This may be asked and answered before but ill ask anyway. I have this user with Windows 8.0 machine, was not properly shut down.
After turning on, it says diagnosing your system repairing hard disk, it may take up to 1 hr (something like that). After all of these it says Automatic Repair Failed. So i removed the HD and plugged in to external dock to retrieve files. to my surprise, the User Profile and the user files are not there, but other profiles are there. Now the user have lost all his files.

Note: the computer is connected to domain
 

My Computer

System One

  • OS
    Windows 8.1
Run chkdsk /r against the drive. Takes awhile so let it run to completion. Check for the user files now.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
ran chkdsk /r for about 3hrs, saw windows replace bad clusters, yet USER File is not recovered. looks like it is forever gone. But other USERFILES are still there. only for that specific user was gone.
 

My Computer

System One

  • OS
    Windows 8.1
I f they are important, you could try running Recuva against the drive, see what it finds.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
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