Windows 8 and 8.1 Forums

Windows 8 problem

  1. #1

    Windows 8 problem


    I get a black screen on start up,m so I go F8 system repair tool, and try to restore my computer and this is what i get
    Click image for larger version

    i cant even get into safe mode i still get the black screen, so i can only use command promt to fix things up, so can yall please help me about, maybe tell me the command to disable anti-virus, pleasee

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    In order to help you better follow these instructions:
    click on user cp in the right side of the top of the page > my settings list on the left side on the page> 2nd from above, there can you fill in your system specs.

    System restore may also be interrupted by the User Account Control. (I understand that you can't boot normally to windows so the link won't be helpful)
    May I ask when this problem started to occur? Was there something specific that you have done that could cause this?
      My System SpecsSystem Spec

  3. #3


    It started happeningg when i upgraded drivers
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Which driver did you upgrade?
    Please fill in your specs, this will improve the help, instructions for how to get to the system specs are given in my previous post.
      My System SpecsSystem Spec

Windows 8 problem
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