Windows 8 and 8.1 Forums


Windows 8.1 freezes just before log in screen

  1. #1


    Posts : 3
    Windows 8.1

    Windows 8.1 freezes just before log in screen


    Hi, few days ago I upgraded my windows to windows 10, however after using it for few days I found out that there are some issues and windows 8.1 is more stabler on my laptop so I decided to downgrade it to windows 8.1 ( where I was in the first place). I followed the instruction that windows provided and it seemed working fine, so I waited, after few min it finished downgrading, and brought me back to windows 8.1 lock screen ( to be specific, windows 8.1 starting screen just before actual lock screen. where I press any keys or click and It disappear.) so as usual I try click but it didnt work, even key board didnt work, so I cant move to the lock screen where I put my password in, at first I thought it was a problem with my laptop but I was able to force shutdown by pressing and holding power button, I was also able to change the brightness and go in to safety mode (which means my keyboard and mouse pad is perfectly fine), I tried refreshing pc which I was able to find inside troubleshooting option on safety mode. however when I try to refresh the pc It said " additional free space is needed on the drive where windows is installed." so I cant access my pc, how can I make a free space? is there anyways to make a free space in safety mode? and is there other solution for this freezing problem? please help...

    this is where my laptop is freezing (but time goes fine)


    and this is the computer refresh that I am trying to do


      My System SpecsSystem Spec

  2. #2


    A Linux CD (Live CD) will likely allow you access to your Windows drive, without being in Windows. Provided you know what you're doing with Linux—should be relatively simple as you won't have to install anything, simply load the CD and access the HDD, deleting only the files you don't need. You can also use a USB device with Linux on it, if you lack a CD and ability to burn an ISO. Failing that, an NTFS-supported (assuming you're not using FAT32), MS-DOS style tool via disk, USB, or CD would work, but not everyone has that. I'd pursue the Linux root. (any version of Linux should, in thoery, work, but one of the easiest to use would probably be Linux Mint with the KDE desktop environment. If you download Linux, be sure to get the right bit—32-bit or 64-bit, as appropriate for your machine.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    Sorry I dont understand exactly what your talking about, ufortuantaly my laptop doesnt have cd room. (Think I need cd room to fix rhe problem..if I understanded correctly) xan you explain it again please?
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    Quote Originally Posted by IW849 View Post
    A Linux CD (Live CD) will likely allow you access to your Windows drive, without being in Windows. Provided you know what you're doing with Linux—should be relatively simple as you won't have to install anything, simply load the CD and access the HDD, deleting only the files you don't need. You can also use a USB device with Linux on it, if you lack a CD and ability to burn an ISO. Failing that, an NTFS-supported (assuming you're not using FAT32), MS-DOS style tool via disk, USB, or CD would work, but not everyone has that. I'd pursue the Linux root. (any version of Linux should, in thoery, work, but one of the easiest to use would probably be Linux Mint with the KDE desktop environment. If you download Linux, be sure to get the right bit—32-bit or 64-bit, as appropriate for your machine.
    Sorry I dint understand what you are talking about, ufortuantaly my laptop doesnt have cd room (think I need cd room to fix the problem if I understand it correctly) can you explain it again please?
      My System SpecsSystem Spec

  5. #5


    Sorry, I'll try that again.

    Linux is an operating system, but unlike Windows, you're allowed to try before you by; this is done by making an installation CD, known as "Live CD", then booting the computer up into the CD. Once that's done, you're able to use Linux to see how things work and if you like it, albeit with some limitations, given it's not even installed at that point. You then have the option to install it or to just keep messing about with it. The reason I explained this, is because people use these Live CDs for all sorts, such as troubleshooting Windows.

    It sounds like you have a netbook. Since you have no CD drive, you can go the USB route, using something like this:

    How to create a bootable USB stick on Windows | Ubuntu

    However, I imagine all the data on that USB device will be removed in the process, so keep that in mind.
      My System SpecsSystem Spec

Windows 8.1 freezes just before log in screen
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