Hi,
This is my first time posting, but i have a major problem
When i startup my pc, i can sign in to my User but i then get a black screen.
I can move my mouse and even open programs using ctrl-shift-esc and using 'run new task'. However, I can no longer go to the windows menu or see my desktop. I have found that signing out and signing back in solves the issue sometimes, and every once in a while I actually see my desktop without the icons right before it crashes and i get an error message saying: "Microsoft Windows is not responding".
Can anyone help me solve this issue. Do i have a Virus? Or should i go try to fix my PC at a local shop
BTW I have an HP Pavillion PC with Windows 8.1:
Processor: AMD A8-550M APU with Radeon HD
Graphics 2.10 GHz
RAM: 6.00 GB
System type: 64-bit Operating System
This is my first time posting, but i have a major problem
When i startup my pc, i can sign in to my User but i then get a black screen.
I can move my mouse and even open programs using ctrl-shift-esc and using 'run new task'. However, I can no longer go to the windows menu or see my desktop. I have found that signing out and signing back in solves the issue sometimes, and every once in a while I actually see my desktop without the icons right before it crashes and i get an error message saying: "Microsoft Windows is not responding".
Can anyone help me solve this issue. Do i have a Virus? Or should i go try to fix my PC at a local shop
BTW I have an HP Pavillion PC with Windows 8.1:
Processor: AMD A8-550M APU with Radeon HD
Graphics 2.10 GHz
RAM: 6.00 GB
System type: 64-bit Operating System
My Computer
System One
-
- OS
- Windows 8