Windows 8 and 8.1 Forums


Windows 8 problems (no sound etc)

  1. #1


    Posts : 2
    windows 8

    Windows 8 problems (no sound etc)


    Hi, i got windows 8.1 pc 1 year ago and yesterday my computer started crashing. I dont have a sound, if i open control panel it freezes if i go to computer settings it freezes. i cant do nothing anymore. I've tried everything what i found from google.

      My System SpecsSystem Spec

  2. #2


    Provide more information.

    Whats the hardware specs for your machine, what was the last thing you did when it worked.


    Until then, only advice is to reinstall Windows.
      My System SpecsSystem Spec

  3. #3


    Sudden crashing and freezing is often a sign of hard disk failing. The crashing would then be due to corrupted files; the freezing would then be due to the disk controller trying to read a failing sector over and over until it gives up.

    If this is the case, a reinstall will accomplish nothing; in fact, it will probably fail during its attempts, as it writes to bad sectors.

    Your best bet would be to find out the make and model of the hard drive, go to that vendors website, download and install any drive health app they may have, and run that ... but since you probably won't be able to install anything in the machine's current condition, you would need to remove the drive and connect it to a working PC -- and use that PC to test the hard drive.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by Mark Phelps View Post
    Sudden crashing and freezing is often a sign of hard disk failing. The crashing would then be due to corrupted files; the freezing would then be due to the disk controller trying to read a failing sector over and over until it gives up.
    That's not true at all. Crashing and freezing can be caused by so many things. The disk is usually not the culprit.

    Corrupt files do not cause crashes. Modern operating systems (and filesystems) detect corruption very easily.

    Hard disks and SSDs detect bad sectors, and any controller in a modern system can handle it. Modern disk firmware also remaps sectors. NTFS also handles this gracefully. Info

    Quote Originally Posted by Mark Phelps View Post
    If this is the case, a reinstall will accomplish nothing; in fact, it will probably fail during its attempts, as it writes to bad sectors.
    Formatting the filesystem would actually fix problems with bad sectors. During the format NTFS will mark bad sectors are bad and skip them, not write to them repeatedly until fail...

    Quote Originally Posted by Mark Phelps View Post
    Your best bet would be to find out the make and model of the hard drive, go to that vendors website, download and install any drive health app they may have, and run that
    You can use just about any utility that reads SMART data. Windows also does this in the background and warns you when there are signs of failure.

    Quote Originally Posted by Mark Phelps View Post
    you would need to remove the drive and connect it to a working PC -- and use that PC to test the hard drive.
    That is the worst advice to give someone with a possibly failing drive. You're FAR more likely to damage a perfectly working drive by removing it and handling it, than to discover a failing drive. You're better off booting from a USB or CD/DVD and running test utilities.
      My System SpecsSystem Spec

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