Laptop stopped showing jpg's.

Jaxxxom

New Member
Messages
33
Not sure which forum to put this in, cannot figure out the cause. I had taken several photo's of a few items I wanted to sell via Craigslist. Took pictures using wife's Galaxy S3, took the microSD card out and use am adapter to upload into pictures folder. I was able to place an ad, Unforitunily the items didn't sell, wanted to list somewhere else, but now I cannot view any of these jpg files! Every photo program that came with windows 8.1 and pre-loaded toshiba stuff, along with Adobe photo lite all say they're unable to view these files. Not sure what I can do. Suggestions?


Computer

Toshiba Laptop Satelite C55D-A537
Windows 8.1 with all patches
Running windows defender for virus/spam control
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Sattelite C55D-A5372
    CPU
    AMD A4500
    Memory
    6gb
    Graphics Card(s)
    Radeon HD8330
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366x764
    Browser
    IE 11
    Antivirus
    Windows Defender
It really helps to know what the file extension the photos have on them.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
It really helps to know what the file extension the photos have on them.

Probably jpg.....? What does the file extension really matter here? He said he tried multiple programs and they all were unable to open them.

Most any image viewing/editing program can open a jpg image regardless of what the filename or extension is.





Suggestions?


Maybe the images are corrupt.

try using mspaint.exe to open the images.
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense
Post a few screenshots please.
Examples---

screenshot_290.jpg

screenshot_290.jpg

Screenshot of error messages when trying to open it in an image editing program.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Are they also corrupt on the MicroSD card? or, only in the pictures folder?

I've found that using MicroSD cards with Samsung Galaxy phones (S3, then, S5) has mixed results. The stuff gets corrupted so often that I copy them to my desktop using Kies 3 soon after I create them. That way, I don't have to deal with the SD card.
 

My Computer

The easiest way to check if the files are corrupt is to try them on another computer that you know will open .jpgs just fine.

As a way to simplify the offloading, send the photos to online cloud storage, such as Google Photos, DropBox, OneDrive, Box, etc. This way, the photos are always safe, in the event the phone dies or is lost.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-3770K
    Motherboard
    Gigabyte GA-Z77-UD3H
    Memory
    16 GB Patriot Viper 3 DDR3-1600
    Graphics Card(s)
    Nvidia 470 GTX
    Sound Card
    Onboard
    Hard Drives
    Crucial M4 256 GB, WD WD20EFRX 2 TB
    PSU
    OCZ 700W
    Case
    Corsair 300R
    Cooling
    Cooler Master Hyper 212 Evo

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense
I have no way of checking them on another computer. Mind you, I physically took the sd card out of the phone, and use a usb to microsd adater and loaded time into my pictures folder. ALL of them worked fine. Since then, there's been several windows and adobe (adobe is always updating) and now i just get an error saying "this type of file cannot be viewed" all files are .jpg. (not jpeg). I was even able to do a slide show for my wife, showing her many photo's I had of our daughter on the sd card besides the ones I wish to use for ADs on craigslist.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Sattelite C55D-A5372
    CPU
    AMD A4500
    Memory
    6gb
    Graphics Card(s)
    Radeon HD8330
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366x764
    Browser
    IE 11
    Antivirus
    Windows Defender
I have no way of checking them on another computer. Mind you, I physically took the sd card out of the phone, and use a usb to microsd adater and loaded time into my pictures folder. ALL of them worked fine. Since then, there's been several windows and adobe (adobe is always updating) and now i just get an error saying "this type of file cannot be viewed" all files are .jpg. (not jpeg). I was even able to do a slide show for my wife, showing her many photo's I had of our daughter on the sd card besides the
ones I wish to use for ADs on craigslist.

If you're comfortable with it, you can send me the files and I can tell you if they're corrupt.
 

My Computer

System One

  • OS
    Kernel 4.x
    Computer type
    PC/Desktop
    CPU
    i5 3570K
    Motherboard
    P8Z77-V LK
    Memory
    G.skill Ripjaw Z 2133MHz 9-11-10-28
    Graphics Card(s)
    GTX770 4GB Dual BIOS
    Sound Card
    Audigy 4 Pro
    Monitor(s) Displays
    32" SAMSUNG HDTV
    Screen Resolution
    1920x1080 progressive
    Hard Drives
    10TB total
    3 RAID arrays
    3 single disks
    PSU
    Corsair HX750
    Case
    Corsair R400
    Cooling
    Corsair H100
    Keyboard
    Logitech G510
    Mouse
    Logitech G5
    Internet Speed
    ~900mbps (~115MB/s) down, ~10mbps(~1.5MB/s) up
    Browser
    Firefox & Chromium
    Antivirus
    Common Sense

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
If you're comfortable with it, you can send me the files and I can tell you if they're corrupt.
Excellent point. You could try posting one in this thread, and we'll all see if it's valid or corrupt.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    CPU
    Intel Core i7-3770K
    Motherboard
    Gigabyte GA-Z77-UD3H
    Memory
    16 GB Patriot Viper 3 DDR3-1600
    Graphics Card(s)
    Nvidia 470 GTX
    Sound Card
    Onboard
    Hard Drives
    Crucial M4 256 GB, WD WD20EFRX 2 TB
    PSU
    OCZ 700W
    Case
    Corsair 300R
    Cooling
    Cooler Master Hyper 212 Evo
Everyone is soooo helpful here. Not to long ago I knew all this like the back of my hand! Taking classes for Linux (anyone else ripped off by Linuxgruven?> I was even doing my A+, Net+ back in 2002. This Windows 8.1 is like a whole new beast to me. I'm going to try to insert a photo here off my hd. Not sure what I'll be sending as everything looks date stamped. FYI, never like Kies working with my Windows computer and the Galaxy S3's my wife and I had. Have so many different format memory cards, I picked up a 10-1 usb adapter from MicroCenter. Comes in handy, because it even has a slot to read old laptop ide drives! So here goes nothing!

Crap! won't even let me do that here! Say's it's an invalid image type! I was just thinking. A friend of mine gifted me a Roku 3 back in February. I just started attempting to set up my laptop as a media server for photos, mp3's, and video. First I was using Umby Windows server, but other's on several Facebook pages have recommended Plex instead. Could this be one of the culprits? This is soooo confusing. ".jpg" and ."jpeg" are supposedly the same file type.

May seem like I'm grasping at straws here. About the only other major modifications I've done with my laptop is installed Wordpress server on the laptop (just temporarily until I completed some courses over at W3schools.) Just seems so odd that only one type of file could be corrupted and not whole sections or such? Tiff, Gif, img, and all those files work just fine! Ugh! this is so frustrating! Have half dozen items to go up on Craigslist/Ebay, and no way to open pics! (And I REALLY NEED THE $$$$)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Sattelite C55D-A5372
    CPU
    AMD A4500
    Memory
    6gb
    Graphics Card(s)
    Radeon HD8330
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366x764
    Browser
    IE 11
    Antivirus
    Windows Defender
Follow the direction I posted to do a Clean Boot, see if you can work with pictures then. If yes then something you have installed is causing the problem, you just need to determine which one.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
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