BITS Service won't start Error 0x80070002

DutchWolf114

New Member
Messages
3
Hi guys,

I have a nasty problem on Windows 8.1

My BITS Service won't start (and therefor Update, Store, etc are all down).

Event log shows two error events;

The BITS service failed to start. Error 0x80070002.
The Background Intelligent Transfer Service service terminated with the following service-specific error:
The system cannot find the file specified.

Addditionally another error appears every now and then:
The ScRegSetValueExW call failed for FailureActions with the following error:
Access is denied.

I've tried so far:
wsreset.exe
Windows Update Troubleshooter -> first few times it just said it coudn't fix my problem, now it just hangs on starting BITS
sfc /scannow -> no errors found
Microsoft FixIT for Win Update
System Restore
Refreshing the image using DISM
I checked all the registery keys for BITS with another build 9600 pc and made them matching, no effect.
I cleared the Data Store folder and restarted Win update serv, no effect on BITS

Any thoughts?
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Build 9600
    Computer type
    Laptop
    System Manufacturer/Model
    MSI GE62 2QD Apache
    CPU
    Intel Core i7 4720HQ Hashwell
    Motherboard
    MSI
    Memory
    16GB 1600mhz DDR3
    Graphics Card(s)
    Nvidia GTX960M
    Screen Resolution
    1920*1080
    Hard Drives
    128GB SSD
    1TB HDD
    Case
    Laptop
    Cooling
    MSI Dual Fan
    Keyboard
    Steelseries
    Browser
    Firefox
    Antivirus
    Panda Free
Sorry for doublepost, found a possibly related error in event log:

The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register with DCOM within the required timeout.

Source: DistributedCOM
 

My Computer

System One

  • OS
    Windows 8.1 Build 9600
    Computer type
    Laptop
    System Manufacturer/Model
    MSI GE62 2QD Apache
    CPU
    Intel Core i7 4720HQ Hashwell
    Motherboard
    MSI
    Memory
    16GB 1600mhz DDR3
    Graphics Card(s)
    Nvidia GTX960M
    Screen Resolution
    1920*1080
    Hard Drives
    128GB SSD
    1TB HDD
    Case
    Laptop
    Cooling
    MSI Dual Fan
    Keyboard
    Steelseries
    Browser
    Firefox
    Antivirus
    Panda Free
The ScRegSetValueExW message is a reasonably common error message, and one that can usually be safely ignored. I've noticed it when installing or uninstalling software and is related to an application trying to access a portion of the registry it shouldn't be.

Have you tried a malware scan on the machine? BITS is a fragile service at times - given the file not found message, it might be worthwhile trying to start the service whilst running Process Monitor (available from TechNet, previously a Sysinternals product) to see exactly what Windows can't find.
 

My Computer

System One

  • OS
    OS X 10.10
    Computer type
    PC/Desktop
I have ran a virus check with Panda. I'll try the process monitor a try and report back.

EDIT: I've never used this program, what exactly am I looking for?
 

My Computer

System One

  • OS
    Windows 8.1 Build 9600
    Computer type
    Laptop
    System Manufacturer/Model
    MSI GE62 2QD Apache
    CPU
    Intel Core i7 4720HQ Hashwell
    Motherboard
    MSI
    Memory
    16GB 1600mhz DDR3
    Graphics Card(s)
    Nvidia GTX960M
    Screen Resolution
    1920*1080
    Hard Drives
    128GB SSD
    1TB HDD
    Case
    Laptop
    Cooling
    MSI Dual Fan
    Keyboard
    Steelseries
    Browser
    Firefox
    Antivirus
    Panda Free
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