I have an ASUS desktop with reinstalled Win8. This morning it began acting funny, freezing up and such. I did a restart and it hung on a blue screen until I finally held the off button to shut it down. When it restarted the resolution had changed, my keyboard would not work. Mouse either. I shut it down and checked that everything was connected. On start up, I was running Vista.
I never had Vista on the thing, it came with 8. Now most things will not work as it is trying to find drivers and can't. I called Microsoft but since it was an ASUS install they sent me there. ASUS suggested a backup then a full recovery. I tried to attach my external drive but it can't see it. I tried to copy my photos to a disk but it won't read the disks either.
When end I go to the recovery the only option I find is Vista. Win8 is not there. The only thing I can think of is I migrated things from a Vista machine when I got the ASUS a few years ago.
What at can I do to recover from this?
I never had Vista on the thing, it came with 8. Now most things will not work as it is trying to find drivers and can't. I called Microsoft but since it was an ASUS install they sent me there. ASUS suggested a backup then a full recovery. I tried to attach my external drive but it can't see it. I tried to copy my photos to a disk but it won't read the disks either.
When end I go to the recovery the only option I find is Vista. Win8 is not there. The only thing I can think of is I migrated things from a Vista machine when I got the ASUS a few years ago.
What at can I do to recover from this?
My Computer
System One
-
- OS
- Windows 8