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My wife's computer is just a few days old. It's a home built machine on an Asus P8H61 mb, with intel i3-2100, 4MB of Corsair ram, and a new 120GB SSD. I have Win 8.1 x64, Office 2013, and Malwarebytes installed (and a few other apple phone support products) - that's about it.
It ran fine all weekend, this morning it was "frozen". None of the apps would open. I could cntrl+Alt+del and get to Task Manger but it would not open.
Oddly, I could switch Users to my account (admin) and access all of the apps, everything worked, resource manger, event viewer, etc. Under Admin account CPU, Memory, Disk activity were normal (0 - 4%).
So it was just wife's account (standard user) that was frozen. I rebooted, ran DISM and SFC and nothing wrong was reported.
How can I determine why it froze? If it happens again, what do I look for?
It ran fine all weekend, this morning it was "frozen". None of the apps would open. I could cntrl+Alt+del and get to Task Manger but it would not open.
Oddly, I could switch Users to my account (admin) and access all of the apps, everything worked, resource manger, event viewer, etc. Under Admin account CPU, Memory, Disk activity were normal (0 - 4%).
So it was just wife's account (standard user) that was frozen. I rebooted, ran DISM and SFC and nothing wrong was reported.
How can I determine why it froze? If it happens again, what do I look for?
My Computer
System One
-
- OS
- Win8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- HTPC: Custom built
- CPU
- intel i5-2400
- Motherboard
- Gigabyte GA-Z68MX-DS2H
- Memory
- 16GB Corsair DDR3-1600
- Graphics Card(s)
- on-board HD3000
- Sound Card
- On-board
- Monitor(s) Displays
- Samsung 32" LED
- Hard Drives
- eight HGTS Deskstar NAS, 3TB
seven WD Red NAS, 3TB
one Seagate ES.2, 1TB
one 64GB SSD
- PSU
- Corsair 750W
- Case
- Li-Lian case with SuperMicro hotswap backplane
- Cooling
- Case 4 6" fans, stock CPU cooler
- Other Info
- Two 3-Ware (LSI) model 9650SE-8LPML RAID cards.