Windows 8 and 8.1 Forums


Start Menu not working! Just showing error!!!

  1. #1


    Posts : 5
    windows 8.1

    Start Menu not working! Just showing error!!!


    Recently I noticed that the start menu had a blank picture on it. when i clicked on it this came up:
    Click image for larger version

    Please Help! I've tryed almost everything...
    Last edited by RowanHarley; 23 Jun 2015 at 02:29.

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    windows 8.1


    Also when i try open file location it says
    Click image for larger version
    please help ASAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
      My System SpecsSystem Spec

  3. #3


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center
      My System SpecsSystem Spec

  4. #4


    Posts : 149
    Windows 8 Pro


    do you have a third party start menu installed? Have you rebooted or restarted explorer in task manager? Mine goes dead from time to time (never a blank image) and a restart of explorer does the trick. If not, reboot.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    windows 8.1


    I dont have a third party start menu installed, Ive tryed restarting explorer and I've tryed rebooting but it still wont work
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    windows 8.1


    Here's what the start menu looks like currently:
    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Philadelphia
    Posts : 214
    Windows 8.1 Pro x64


    It looks like you do have a 3rd party Start menu installed, from Pokki, according to a Google search of the process name. You'll probably want to uninstall that, and if you really want an actual Start Menu in 8.1, get Classic Shell (free) or StartIsBack (very cheap).
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    windows 8.1


    I've looked through my programs and I dont have anything like Pokki. The picture above is also like that for the PC app store if its any help. it also gives me the same error
      My System SpecsSystem Spec

Start Menu not working! Just showing error!!!
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