Windows 8 and 8.1 Forums


Windows GWX icon suddenly disappaered

  1. #1


    Posts : 37
    Windows 8.1(x64)

    Windows GWX icon suddenly disappaered


    hi people,

    The windows GWX icon suddenly disappaered from my taskbar when i open windows update it does say "Windows 10 upgrade reserved" that icon worked fine until now and it's annoying all i can find in regards to the issue cause is this error message in the windows logs

    Error message: GWX Main: App failed to start hresult: The Data is Invalid.
    my laptop is full up2date including the required updates for that icon to work (KB3035583 and KB2976978)

    I know about the *.cmd scripts circulating on the internet but it does not help and if it does it takes way to long personally i'm thinking there is something wrong with parts of windows update because everytime i run that troubleshooter it finds and corrects problems not normal i would say ....

      My System SpecsSystem Spec

  2. #2



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    Have you "cleaned" your system tray maybe? Or you can check in Task Manager to see if it's still running. Also check the links in my signature if it's not running.
    Attached Thumbnails Attached Thumbnails 002.png   003.png  
      My System SpecsSystem Spec

  3. #3


    Posts : 37
    Windows 8.1(x64)


    Hi,

    No i have no GWX process i'm not really impatient just worried microsoft will forget about me i'll check out those links in your signature.
      My System SpecsSystem Spec

  4. #4


    Posts : 37
    Windows 8.1(x64)


    Hello,

    Men what on earth do you have to do to get that stupid icon back damn you Microsoft either make sure it works or don't bother me with this shit .
      My System SpecsSystem Spec

  5. #5


    Posts : 37
    Windows 8.1(x64)


    Hi Folks,

    Problem solved the icon is back what i did was add a registry under "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\GWX" valuename DisableGWX value 0 (icon enabled or 1 icon disabled) if you don't have a GWX key in there create it DisableGWX is a DWORD value.

    As always be carefull while editing the registry also this batch file can fix problems with that icon i did not create that batch just found it while looking for a solution.

    Click image for larger versionClick image for larger version
      My System SpecsSystem Spec

  6. #6



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    Good to know you got it working, and thanks for posting your solution(it might help someone else too).
      My System SpecsSystem Spec

  7. #7


    Posts : 37
    Windows 8.1(x64)


    Hi,

    No idea what caused it but the icon is gone again pfffff this is SO annoying i could remove the involved updates and reinstall but what's the point if it's stops working when it feels like it .
      My System SpecsSystem Spec

  8. #8



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    Maybe Kaspersky is blocking it?
      My System SpecsSystem Spec

  9. #9


    Posts : 37
    Windows 8.1(x64)


    Quote Originally Posted by Cliff S View Post
    Maybe Kaspersky is blocking it?
    Possible though GWX.exe is whitelisted think it is GWXConfigManager.exe that needs the network connection but kaspersky does not allow me to whitelist it i'll just disable it just to see if you are right.

    Edit
    I do not notice a difference with kaspersky disabled.The problem with that icon started when i had to refresh my windows installation because my laptop was stuck at the "one moment please" screen for over an hour.
    Last edited by rscalover; 21 Jun 2015 at 16:04.
      My System SpecsSystem Spec

  10. #10



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    If on your Update control panel it still say's reserved you should be ok.
    Click image for larger version
      My System SpecsSystem Spec

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Windows GWX icon suddenly disappaered
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