Windows 8 and 8.1 Forums


The User profile service failed the sign in, please help

  1. #1


    Posts : 1
    windows 8.1

    The User profile service failed the sign in, please help


    Hello everybody I have a lenovo y410p , each time I try to log in it gives me "The user profile Service service failed the sign-in. User profile cannot be loaded". I cant get into safemode because my computer doesn't fully shutdown, I tried some methods to get into safe mode but it still takes me to the log in screen. Please help I start college in a few days and I cant afford to buy a new computer.

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Hopefully this will help: User Profile Service failed the sign-in - Fix in Windows 8

    And welcome to the forum!
      My System SpecsSystem Spec

  3. #3


    Posts : 1
    Windows 8.1


    I have the same problem. I've tried everything but can't resolve it. I've followed the tutorial but that didn't work. Some of the instructions in the tutorial didn't match my computer. I've tried resetting to a reset point but that didn't work.

    Someone please help. All my photos of my young son are on there and I'm worried they are lost.

    Thanks in advance.
      My System SpecsSystem Spec

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