Access Denied error after importing photos from device

mrje1

New Member
Messages
26
Hello Everyone,

I have the iPhone 6 plus. I am using windows 8.1. I am having a problem where after I import my photos-videos I get an access denied error (Image example below) when trying to erase the photos after import.

To get the import started you have to plug in the phone via USB. Then in file explorer you right click the icon and select the importing option. Setup the options etc. and select import. Everything works great up until it starts to erase the files off the device and then I get that error displayed in the image below.


Any fix for this? If not, anybody that can point me in the right direction is greatly appreciated.

error importing.PNG




Thank you!
 

My Computer

System One

  • OS
    Windows 8.1 Professional
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Built
    CPU
    Intel Core i7 860 Lynnfield Socket 1156 LGA @2.80ghz Quad Core
    Motherboard
    Asus P7P55D EVO (LGA1156)
    Memory
    8gb Dual Channel DDR3
    Graphics Card(s)
    ATI AMD Radeon HD 5450 1024MB (VISIONTEK)
    Hard Drives
    2 External Seagate Backup Plus Drives and 1 WDC WD1001FALS Internal HDD
    PSU
    Corsair HX750W
    Case
    CM Cooler Master Storm Scout
    Cooling
    Corsair Cooling Hydro-Series All-in-One High-Performance Liquid CPU Cooler CWCH60
    Keyboard
    Logitech Illuminated Keyboard
    Mouse
    Generic GE Mouse
    Internet Speed
    Download 28.85 Mbps / Upload 5.98 Mbps
    Antivirus
    ESET Smart Security
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