Windows 8 and 8.1 Forums


Windows 8.1 Factory Reset All Drives failed ?

  1. #1


    Posts : 2
    windows 8.1

    Windows 8.1 Factory Reset All Drives failed ?


    About a week ago I decided to completely wipe my laptop clean and get it back to factory settings, so fresh windows fresh everything. I went through all the steps properly and click reset all drives. After about an hour, it showed '' Reset your PC. There was a problem resetting your PC. '' and gives me the option to hit cancel. once i hit cancel,
    v in order v

    Click image for larger versionClick image for larger versionClick image for larger version


    I have a lenovo laptop.

    My laptop starts up and says '' Preparing.. Diagnosing computer.. '' It then presents me with this log: C:\windows\System32\Logfiles\Srt\SrtTrail.txt

    .If whatever method presented wipes all of my data, thats perfect That is precisely what I want, I already took what was valuable from the laptop and transferred it to my new desktop.

    I've pressed and held F8 to go to boot options but it doesn't let me through, just tells me its diagnosing my pc right on start up.
    Last edited by rinnithepooh; 03 Jun 2015 at 00:13.

      My System SpecsSystem Spec

  2. #2


    Posts : 879
    Windows 10


    How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8.1


    Quote Originally Posted by genet View Post
    How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link
    That doesn't tell/show me how to fix this and get out of it, because even if I press and hold f8, it continues to prepare to troubleshoot my computer.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,690
    Windows 3.1 > Windows 10


    .If whatever method presented wipes all of my data, thats perfect That is precisely what I want, I already took what was valuable from the laptop and transferred it to my new desktop.
    use another windows 7 or better computer to download and create windows 8.1 setup media > Create installation media for Windows 8.1 - Windows Help

    then boot from the setup media ( you may have to adjust your bios settings to boot from media device - before trying to boot from windows boot manager) or press the key that allows you to select the device from your boot menu..

    once you boot from the setup media - you are going to delete every existing partition and allows windows to install to the unallocated disk space..
    this would be a clean install and will remove everything from your hard drive
      My System SpecsSystem Spec

Windows 8.1 Factory Reset All Drives failed ?
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