Windows 8 and 8.1 Forums


stopped running due to a long running script.

  1. #1

    stopped running due to a long running script.


    get that several times a day. mainly from tvguide.com which is the one web site that I keep on all day, every day, and is the #1 reason I have a PC. with checking email every 60-90 minutes, research once or twice per day on average, and on line shopping once every 8 weeks or so. but it's the TVguide web site that I get this several times an hour. not the only one, but it's the only one that happens so much I can remember it. so, what is it and is this something I can fix so it will stop?

      My System SpecsSystem Spec

  2. #2


    Try a web browser other than Internet Explorer, like Firefox or PaleMoon.
      My System SpecsSystem Spec

  3. #3


    found this on the net, would it help to fix this? never had this problem before with explorer, could it be this anti-virus? I've always used Norton but this time I went with MacAfee. never used it before.


    https://support.microsoft.com/en-us/kb/308260

    When you receive script errors, webpages may not be displayed or work correctly in Internet Explorer. The script errors may have various causes. See More information about the cause of this problem.
    The methods that are listed in this article may help you to troubleshoot the script errors that are caused by files or settings on your computer.

    Additionally, to resolve script errors that occur when you try to print from Internet Explorer, click here.
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    Resolution

    Before you start

    Step 1: Make sure that script errors occur on multiple webpages

    If the only sign of this problem is the error message, and if the websites are working, you can probably ignore the error. Also, if the problem occurs on one or two webpages, the problem may be caused by those pages. If you decide to ignore the errors, you can disable script debugging.

    Note If this problem occurs on more than one or two sites, do not disable script debugging. Step 2: Make sure that the problem is caused by files or settings on your computer

    To narrow down the source of the problem, use another user account, another browser, or another computer to view the webpages that triggered the script error.

    If the script error does not occur when you view the webpage through another user account, in another browser, or on another computer, the problem may be caused by files or settings on your computer. In this situation, follow the methods in this article to resolve this problem:
    Common methods

    After you complete each method, try to open a webpage on which you previously received a scripting error. If you do not receive the error, the problem is resolved.

    Additionally, you may also reference Video: How to troubleshoot script errors in Internet Explorer.Method 1: Verify that Active Scripting, ActiveX, and Java are not being blocked by Internet Explorer

    Active scripting, ActiveX, and Java are all involved in shaping the way that information is displayed on a webpage. If these features are blocked on your computer, this may disrupt the display of the webpage. You can reset your Internet Explorer security settings to make sure these features are not blocked. To do this, follow these steps:
    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options. If you can't see the Tools menu, press Alt to display the menus.
    3. In the Internet Options dialog box, click the Security tab.
    4. Click Default Level.
    5. Click OK.

    Note ActiveX controls and Java programs are turned off in the High security level in Internet Explorer.

    Collapse this imageExpand this image




    Method 2: Remove all temporary Internet files

    Every time that you open a browser to view a webpage, your computer stores a local copy of that webpage in a temporary file. If the size of the temporary Internet files folder becomes too large, some display problems may occur when you open webpages. Periodically clearing the folder might help to resolve the problem.
    To remove all the temporary Internet-related files for Internet Explorer 11, Internet Explorer 10, Internet Explorer 9 or Internet Explorer 8

    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options. If you can't see the Tools menu, press Alt to display the menus.
    3. Click the General tab.
    4. Under Browsing History, click Delete.
      Collapse this imageExpand this image


    5. In the Delete Browsing History dialog box, click to select the following check boxes, and then click Delete:
      1. Temporary Internet Files
      2. Cookies
      3. History

      Collapse this imageExpand this image


    6. Click Close, and then click OK to close the Internet Options dialog box.


    To remove all the temporary Internet-related files for Internet Explorer 7

    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options.
    3. Click the General tab.
    4. Under Browsing History, click Delete, and then click Yes when you are prompted to confirm.
    5. In the Delete Browsing History dialog box, under Temporary Internet Files, click Delete Files, and then click Yes when you are prompted to confirm.
    6. Under Cookies, click Delete Cookies, and then click Yes when you are prompted to confirm.
    7. Under History, click Delete History, and then click Yes when you are prompted to confirm.
    8. Click Close, and then click OK to close the Internet Options dialog box.


    To remove all the temporary Internet-related files for Internet Explorer 6

    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options. If you can't see the Tools menu, press Alt to display the menus.
    3. Click the General tab.
    4. Under Temporary Internet files, click Settings.
    5. Click Delete Files, and then click OK.
    6. Click Delete Cookies, and then click OK.
    7. Under History, click Clear History, and then click Yes.
    8. Click OK.



    Method 3: Install the latest service pack and software updates for Internet Explorer

    If you do not have the latest service pack or software upgrades for Internet Explorer already installed, download and install them. They may contain updates that can help resolve the problem.
    To install the most current software updates for all versions of Internet Explorer, go Windows Update (http://update.microsoft.com/)
    .

    Additionally, to install Internet Explorer 6 Service Pack 1, click Download Internet Explorer 6 Service Pack 1 (http://www.microsoft.com/downloads/d...displaylang=en)
    .
    Note Internet Explorer 6 Service Pack 1 is recommended for systems that are running versions of Windows that are earlier than Windows XP.

    Advanced methods

    This section is intended for more advanced computer users. It includes five methods to help resolve the problem. Method 1: Verify that Active Scripting, ActiveX, and Java are not blocked by an antivirus program or by a firewall

    Scripts, ActiveX controls, and Java programs help shape the way a webpage is displayed. If these features are blocked, this may disrupt the display of webpages.

    To determine how to make sure that scripts, ActiveX controls, and Java programs are not blocked, see the documentation for the firewall or antivirus program that you use. Then, make any necessary changes.
    Method 2: Verify that your antivirus program is not set to scan the Temporary Internet Files or the Downloaded Program Files folders

    If an antivirus program interprets a script as a virus, and prevents it from running, a script error may occur. To prevent this, make sure that the antivirus program is not scanning the Temporary Internet Files folder or the Downloaded Program Files folder.

    To determine how to prevent the program from scanning these folders, see the documentation for the antivirus program that you use. Then, make any necessary changes.
    Method 3: Turn off Smooth Scrolling

    If you experience a video display problem, the Smooth Scrolling feature may cause a script to be timed incorrectly. This can generate a script error.

    To turn off the Smooth Scrolling feature in Internet Explorer, follow these steps:
    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options. If you can't see the Tools menu, press Alt to display the menus.
    3. On the Advanced tab, click to clear the Use Smooth Scrolling check box.
    4. Click OK, and then exit Internet Explorer.

    Note If this resolves the problem, check whether there is an updated driver available for your video adapter. To obtain an updated driver, contact the manufacturer of your video adapter or of your computer.
    Method 4: Turn off hardware acceleration

    Many applications use hardware acceleration to speed up computer processes. However, if hardware acceleration settings are set incorrectly, they can cause display problems when you view webpages. You can turn off hardware acceleration to see whether this helps resolve the scripting errors. To do this, follow the appropriate steps for your operating system.Windows 8.1 and Windows 8

    1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
    2. Type desk.cpl in the search box, and then tap or click desk.cpl.
    3. Click Advanced settings.
    4. Click the Troubleshoot tab, and then move the Hardware Acceleration slider to None.
      Note If the Troubleshoot tab is not present, your graphics card does not support hardware acceleration. Skip this method.
    5. Click OK two times.
    6. Restart the computer.


    Windows 7

    1. Click Start, type desk.cpl in the Open box, and then press Enter.
    2. Click Advanced settings.
    3. Click the Troubleshoot tab, and then move the Hardware Acceleration slider to None.
      Note If the Troubleshoot tab is not present, your graphics card does not support hardware acceleration. Skip this method.
    4. Click OK two times.


    Windows Vista

    1. Open the Display item in Control Panel. To do this, click StartCollapse this imageExpand this image


      , type desk.cpl in the Start Search box, and then click desk.cpl in the Programs list.
    2. Click Display Settings, and then click Advanced Settings.

      Collapse this imageExpand this image


      If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    3. Click the Troubleshoot tab, and then move the Hardware Acceleration slider to None.
      Note If the Troubleshoot tab is not present, your graphics card does not support hardware acceleration. Skip this method.
    4. Click OK two times.


    Windows XP and Windows Server 2003

    1. Click Start, type desk.cpl in the Open box, and then press Enter.
    2. Click the Settings tab, and then click Advanced.
    3. Click the Troubleshoot tab, and then move the Hardware Acceleration slider to None.
      Note If the Troubleshoot tab is not present, your graphics card does not support hardware acceleration. Skip this method.
    4. Click OK two times.


    Note If this resolves the problem, check whether there is an updated driver available for your video adapter. To obtain an updated driver, contact the manufacturer of your video adapter or of your computer.
    Method 5: Install the current version of Microsoft DirectX

    DirectX can improve the display of webpages. For information about how to install the current version of Microsoft DirectX, see How to install the latest version of DirectX (https://support.microsoft.com/kb/179113/ )
    .


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    More information

    Disable script debugging

    Turn off notification about every script error in Internet Explorer (for Internet Explorer 11, Internet Explorer 10, Internet Explorer 9, Internet Explorer 8 and Internet Explorer 7)

    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options. If you can't see the Tools menu, press Alt to display the menus.
    3. On the Advanced tab, click to clear the Display a notification about every script error box, and then click OK. Collapse this imageExpand this image



    Turn off the Scripting Debugger (for Internet Explorer 6)

    1. Start Internet Explorer.
    2. On the Tools menu, click Internet Options. If you can't see the Tools menu, press Alt to display the menus.
    3. On the Advanced tab, click to select the Disable script debugging box, and then click OK .



    Symptoms when script error occurs

    When script error occurs in Internet Explorer, you may receive error messages that resemble the following: Problems with this Web page might prevent it from being displayed properly or functioning properly. In the future, you can display this message by double-clicking the warning icon displayed in the status bar.



    If you click Show Details, you may see details about the error that resemble the following: Line: <Line_Number>
    Char: <Character_Number>
    Error: <Error_Message>
    Code: 0
    URL: http://Webserver/page.htm
    A Runtime Error has occurred.
    Do you wish to Debug?
    Line: <Line_Number>
    Error: <Error_Message>




    The following warning message may also appear in the Internet Explorer Status bar: Done, but with errors on page.




    More information about the cause of this problem

    This problem occurs because the HTML source code for the webpage does not work correctly with client-side script such as Microsoft JScript or Microsoft Visual Basic script. This problem may occur for one or more of the following reasons:
    • A problem exists in the HTML source code of the webpage.
    • Active scripting, ActiveX controls, or Java programs are blocked on your computer or on the network. Internet Explorer or another program, such as antivirus programs or firewalls, can be configured to block Active scripting, ActiveX controls, or Java programs.
    • Antivirus software is configured to scan your "Temporary Internet Files" or "Downloaded Program Files" folders.
    • The scripting engine on your computer is corrupted or outdated.
    • Internet-related folders on your computer are corrupted.
    • Your video card drivers are corrupted or outdated.
    • The DirectX component on your computer is corrupted or outdated.

    Note Server-side scripts such as Visual Basic scripts in Active Server Pages (ASP) run on a web server. Script errors that occur because of server-side script failures do not produce error messages in Internet Explorer, but they may create a webpage that does not display or work correctly. The troubleshooting information in this article applies to client-side script errors. Contact the administrator of the web server if you suspect that a problem affects a server-side script.
    Resolve script errors when you try to print from Internet Explorer

    Generally, outdated printer drivers can cause problems when you print from Internet Explorer. To resolve these problems, try updating to the latest printer driver for your printer.

    To resolve this issue, follow the steps in Fix printer problems in Windows (http://windows.microsoft.com/en-us/w...n-windows-help)
    to check your printer and update the printer driver.
    Important In some cases, an updated version of the driver may not be available through Windows Update. You may have to visit the manufacturer's website to locate and download the latest printer driver for your printer.

    Also, if you experience this issue in Internet Explorer 9, try the methods in You receive a script error and are unable to print from Internet Explorer 9 (https://support.microsoft.com/kb/2652062/ )
    .

    Additionally, if you cannot print or preview a webpage in Internet Explorer, see Unable to print or view the print preview of a webpage in Internet Explorer (https://support.microsoft.com/kb/973479/ )
    .Script error message when you print from Internet Explorer

    If you try to print a webpage in Internet Explorer, you may receive a script error that resembles the following:An error has occurred in the script on this page.
    Line : <Line_Number>
    Char: <Character_Number>
    Error : <Error_Message>
    Code: 0
    URL: res/ieframe.dll/preview.js.




    Video: How to troubleshoot script errors in Internet Explorer

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    References

    810395 (http://support.microsoft.com/kb/810395)
    Script error when you are using Internet Explorer 6

    933873 (http://support.microsoft.com/kb/933873)
    FIX: You may receive a script error when you try to run a script on a computer that has Internet Explorer 7 installed
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    Properties

    Article ID: 308260 - Last Review: December 2, 2013 - Revision: 17.0
    Applies to

    • Internet Explorer 11
    • Internet Explorer 10
    • Windows Internet Explorer 9
    • Windows Internet Explorer 8
    • Windows Internet Explorer 7
    • Microsoft Internet Explorer 6.0


    Keywords:
    kbresolve kberrmsg kbenv kbprb kbtshoot kbcip kbvideocontent KB308260
      My System SpecsSystem Spec

  4. #4


    As I mentioned, try a different browser first. If the problem does not happen then it's not the anti-virus.
      My System SpecsSystem Spec

  5. #5


    a neighbors kids, twins, were fixing this thing for me as their dad and I watched. but as the were getting ready they decided to find what was causing them so much trouble. and did they ever. ok, let me see if I can post it here: no, aint gonna work. why? because they would not come out and post. that's because they were

    file
    file folder,
    mhtml
    html
    xml
    javascript file
    efifile
    and so forth

    but nothing to post here, can't get the loader to add the things to this. and I thought I had done a reboot on this computer when what I really did was something called refresh the computer. but there is advanced start up, and reinstall and re-start everything. all of my files are on a USB thing (hard drive?) but so are the 14 problems uncovered today. now I may get help from MacAfee, but they did like the same people who called me and said they were from Microsoft. in fact when I set this thing up, I was sent to these people by MacAfee
    to help with a new pass word, and they said they needed remote access to help fix the new password. no they did not get in. but they will are the people who will fix this problem, yes it's the software.
      My System SpecsSystem Spec

  6. #6


    this is a screen photo of what was found. finally got it up.
    Attachment 62372
      My System SpecsSystem Spec

  7. #7


    finally got it, for now. those 2 kids did something that turned out to be so simple, did something with the "computer" in the THIS PC
    thing where they have all the programs, and they got all of the things too show themselves. could not delete them, but did move them
    onto my USB drive. done for now. thanks for all the help.
      My System SpecsSystem Spec

  8. #8


    Posts : 30
    Windows 8


    there is no fix for the infamous windows 8 browser script errors.. constant ! is a total pos.... sick of the b.s...
      My System SpecsSystem Spec

  9. #9


    No idea what the info in the last few posts you entered means, but if you're happy, I'm happy
      My System SpecsSystem Spec

  10. #10


    Posts : 30
    Windows 8


    really, mine are re installs, fresh wiped drives to clean out the garbage and still get the script errors with the browser in Win 8.1 the fixit's people post, while I thank you, do not fix the little stopped script stuff that pops up and tells you script error and will not let you continue until you close the window, which closes your bowser.. it is just wrong and sucks... IMHO
      My System SpecsSystem Spec

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stopped running due to a long running script.
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