Windows 8 and 8.1 Forums


PC freezes after idle/sometimes in games

  1. #31


    Posts : 24
    Windows 8.1 OEM DVD 64-Bit


    I'm not overclocking, so I don't think temperature is the issue though maybe inadequate cooling could be causing a high temperature? Either way, 30-40c does not seem to be a fatal temperature so the issue at hand is likely something to do with drivers, my card, or something else :3

      My System SpecsSystem Spec

  2. #32


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by GrayBlue View Post
    I'm not overclocking, so I don't think temperature is the issue though maybe inadequate cooling could be causing a high temperature? Either way, 30-40c does not seem to be a fatal temperature so the issue at hand is likely something to do with drivers, my card, or something else :3
    Sounds about right, said something when playing games and that will heat up system more, but if it was that bad it would shutdown.
    Unfortunately a situation like this is a step by step process of finding the culprit as said there is not just one reason this can happen, many reasons.
      My System SpecsSystem Spec

  3. #33


    Posts : 24
    Windows 8.1 OEM DVD 64-Bit


    The thing with the times it locks up when gaming is, that it only ever happens if I launch a game and play for a bit (15mins maybe?) AFTER the PC has been on already for a few hours or so. Even then it's a rare occurrence, so still not too useful
      My System SpecsSystem Spec

  4. #34


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by GrayBlue View Post
    The thing with the times it locks up when gaming is, that it only ever happens if I launch a game and play for a bit (15mins maybe?) AFTER the PC has been on already for a few hours or so. Even then it's a rare occurrence, so still not too useful
    Well then chances that points towards the graphics card, it's drivers and possible system drivers too. Make sure motherboard has all most updated drivers too. Need to look through link i listed way before as the causes of freeze up and lock ups take each step at a time.

    Test your RAM try Windows Memory Diagnostic tool find it in all apps screen if show all admin tools or look in control panel under admin tools. Intel has a driver update utility i tried Intel® Driver Update Utility
      My System SpecsSystem Spec

  5. #35


    Posts : 24
    Windows 8.1 OEM DVD 64-Bit


    I updated my AMD drivers with that suite link you posted, and I'll be able to test if the lockups are still happening tonight when I leave it on then try running a game with some friends.

    As for that Intel driver update utility, I had some trouble with it in that I couldn't seem to find correct drivers for my machine, and it's auto-detect didn't work for some reason. Either way, I'll wait on that for now because if the issue IS fixed there's no need to change other things. I'll update in a day or two based on if I get a freeze or not.
      My System SpecsSystem Spec

  6. #36


    Posts : 24
    Windows 8.1 OEM DVD 64-Bit


    Scratch that, it just happened again

    Ok, I checked the event viewer around when this happened, and these are the 2 errors that occurred before it said I restarted with the power button.

    1. A TCG Command has returned an error.Desc: AuthenticateSession
    Param1: 0x1
    Param2: 0x60000001C
    Param3: 0x900000006
    Param4: 0x0
    Status: 0x1


    2. Activation of app Microsoft.WindowsAlarms_8wekyb3d8bbwe!App failed with error: Only part of a ReadProcessMemory or WriteProcessMemory request was completed. See the Microsoft-Windows-TWinUI/Operational log for additional information.


    I don't know about the first one, but the second one seems vaguely familear, like I'd googled something along those lines before in an attempt to fix this. Perhaps it's related? Additionally, I noticed right before the freeze I when I tried to open a new tab chrome said something like, "Aw snap," with that picture of the "frozen folder with a face" or something and I think it said that chrome may have ran out of memory?

    So, any of this help us at all?
      My System SpecsSystem Spec

  7. #37


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by GrayBlue View Post
    Scratch that, it just happened again

    Ok, I checked the event viewer around when this happened, and these are the 2 errors that occurred before it said I restarted with the power button.

    1. A TCG Command has returned an error.Desc: AuthenticateSession
    Param1: 0x1
    Param2: 0x60000001C
    Param3: 0x900000006
    Param4: 0x0
    Status: 0x1


    2. Activation of app Microsoft.WindowsAlarms_8wekyb3d8bbwe!App failed with error: Only part of a ReadProcessMemory or WriteProcessMemory request was completed. See the Microsoft-Windows-TWinUI/Operational log for additional information.


    I don't know about the first one, but the second one seems vaguely familear, like I'd googled something along those lines before in an attempt to fix this. Perhaps it's related? Additionally, I noticed right before the freeze I when I tried to open a new tab chrome said something like, "Aw snap," with that picture of the "frozen folder with a face" or something and I think it said that chrome may have ran out of memory?

    So, any of this help us at all?
    First error has to do with Device encryption, bitlocker
    Windows 8.1 Update - 'A TCG Command has returned an error' - - Microsoft Community

    Second error has to do with Metro apps on start screen and permission or corruption.
    Apps won't launch after Taking Ownership of WindowsApps folder - Microsoft Community

    As i do not believe has anything to do with your freeze ups or lock ups.

    Try running System File Checker first at (Admin) command Prompt from start button copy and paste this and press enter

    sfc /scannow

    Same open command prompt copy paste one at a time and press enter, let all complete, then run SFC again.

    Dism /Online /Cleanup-Image /ScanHealth


    Dism /Online /Cleanup-Image /CheckHealth


    Dism /Online /Cleanup-Image /RestoreHealth


    Let me know if any files shows it can not fix.
      My System SpecsSystem Spec

  8. #38


    Posts : 24
    Windows 8.1 OEM DVD 64-Bit


    Ok, I did those things. First time I did sfc /scannow, it finished after a bit and I got this:
    Windows Resource Protection found corrupt files and successfully repaired
    them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    Dism /Online /Cleanup-Image /ScanHealth
    No component store corruption detected.
    The operation completed successfully.


    Dism /Online /Cleanup-Image /CheckHealth
    No component store corruption detected.
    The operation completed successfully.



    Dism /Online /Cleanup-Image /RestoreHealth
    The restore operation completed successfully. The component store corruption was
    repaired.
    The operation completed successfully.



    So those are the results for those lines. Anything stand out? I believe I've done the sfc scannow thing before and had similar results, but you never know. (Or at least I don't XD )

    EDIT: OH WAIT I forgot to sfc scannow again like you said gonna do that again now stay tuned...

    Ok I did sfc /scannow again after all those commands did their thing, and got this:
    Windows Resource Protection did not find any integrity violations.
      My System SpecsSystem Spec

  9. #39


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Hey it found corrupted files and was able to fix them that is a good thing, yes run it again to clarify and also reboot the PC after i forgot to tell you this. Could of solved other issues, let's see how system runs.
      My System SpecsSystem Spec

  10. #40


    Posts : 24
    Windows 8.1 OEM DVD 64-Bit


    Well I thought it might have been fixed, but nope it just happened again.

    At least those fixed corrupted files probably fixed SOMETHING else lol
      My System SpecsSystem Spec

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PC freezes after idle/sometimes in games
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