Windows 8 and 8.1 Forums


Windows Explorer Jump Lists Keep Disappearing

  1. #1


    Posts : 14
    Windows 8.1

    Windows File Explorer Jump Lists Keep Disappearing


    I'm at my wits end. Since I've upgraded to 8.1 this keeps happening regularly (the rate it happens seems to be increasing, actually). Everything is fine, my Jump Lists and Pinned Items are as I set them. But once in a while (now within a week or two) the Windows Explorer Jump List disappears. There is nothing, other than the folder I visit most frequently. Everything else, gone. They don't even appear in the Files -- 'Frequent Places' list. There is no trace that any folder was ever pinned or even visited (other than that one)
    I've turned off the Auto-Maintanance, it helped only for a bit (now it doesn't help at all). I've checked whether or not my cleaners were doing that (I turned off cleaning Jump Lists and they don't run automatically). I've tried changing the settings (Disabling and Enabling it). I have no idea what else to do.

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  2. #2


    Posts : 2,130
    Windows 8.0 x64


    This is for W7 but it is worth a try
    Fix: Taskbar icon Jump Lists not working in Windows 7
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  3. #3


    Posts : 14
    Windows 8.1


    Quote Originally Posted by MilesAhead View Post
    This is for W7 but it is worth a try
    Fix: Taskbar icon Jump Lists not working in Windows 7
    Thank you, I'll give it a go. We'll know within a week if it worked. Here's hoping.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,130
    Windows 8.0 x64


    Please post the results. Good luck.
      My System SpecsSystem Spec

  5. #5


    Posts : 14
    Windows 8.1


    Quote Originally Posted by MilesAhead View Post
    Please post the results. Good luck.
    I waited two weeks just to be sure, but it looks like it's fixed. ^_^ Thank you so much for your help.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by madwriter223 View Post
    Quote Originally Posted by MilesAhead View Post
    Please post the results. Good luck.
    I waited two weeks just to be sure, but it looks like it's fixed. ^_^ Thank you so much for your help.
    You are welcome. Glad all is OK.
      My System SpecsSystem Spec

  7. #7


    Posts : 14
    Windows 8.1


    Quote Originally Posted by MilesAhead View Post
    Quote Originally Posted by madwriter223 View Post
    Quote Originally Posted by MilesAhead View Post
    Please post the results. Good luck.
    I waited two weeks just to be sure, but it looks like it's fixed. ^_^ Thank you so much for your help.
    You are welcome. Glad all is OK.
    It happened again. I tried the fix again, we'll see how long it lasts this time again.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,130
    Windows 8.0 x64


    Do you use CCleaner by chance? It may be set to clear jump lists.
      My System SpecsSystem Spec

  9. #9


    Posts : 14
    Windows 8.1


    Quote Originally Posted by MilesAhead View Post
    Do you use CCleaner by chance? It may be set to clear jump lists.
    Nope, I haven't used CCleaner in months. And even if, I changed the setting so it leaves the jump lists alone.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by madwriter223 View Post
    Quote Originally Posted by MilesAhead View Post
    Do you use CCleaner by chance? It may be set to clear jump lists.
    Nope, I haven't used CCleaner in months. And even if, I changed the setting so it leaves the jump lists alone.
    I just thought I'd ask. I remember my jump lists were disappearing some months back. I didn't realize they were even on the list of CCleaner items. They keep adding new things.

    On this page:
    https://social.technet.microsoft.com...orum=w7itproui

    near the bottom someone seems to think removing the arrows from the shortcut icons has the side effect of messing up the jump lists. Another suggests using CCleaner to only clean the jumplists and one or two other settings, to get it working in Explorer again. Nothing else solid so far.
      My System SpecsSystem Spec

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Windows Explorer Jump Lists Keep Disappearing
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