Windows 8 and 8.1 Forums


Windows Explorer Jump Lists Keep Disappearing

  1. #11


    Posts : 14
    Windows 8.1


    Quote Originally Posted by MilesAhead View Post
    Quote Originally Posted by madwriter223 View Post
    Quote Originally Posted by MilesAhead View Post
    Do you use CCleaner by chance? It may be set to clear jump lists.
    Nope, I haven't used CCleaner in months. And even if, I changed the setting so it leaves the jump lists alone.
    I just thought I'd ask. I remember my jump lists were disappearing some months back. I didn't realize they were even on the list of CCleaner items. They keep adding new things.

    On this page:
    https://social.technet.microsoft.com...orum=w7itproui

    near the bottom someone seems to think removing the arrows from the shortcut icons has the side effect of messing up the jump lists. Another suggests using CCleaner to only clean the jumplists and one or two other settings, to get it working in Explorer again. Nothing else solid so far.
    At the end of that they suggest a similar solution to the one you linked me before, but they say to clear two folders (Automatic Destinations and Custom Destinations) then reboot. Maybe that's the trick.
    The other ones seem to be all about what to do if the abilty to create jumplists disappears.

      My System SpecsSystem Spec

  2. #12


    Posts : 2,130
    Windows 8.0 x64


    I don't know what else to try. Perhaps if you open CCleaner to use Tools Startup, save list as a text file, and post it, someone may recognize something in the list as a potential problem.
      My System SpecsSystem Spec

  3. #13


    Posts : 14
    Windows 8.1


    Quote Originally Posted by MilesAhead View Post
    I don't know what else to try. Perhaps if you open CCleaner to use Tools Startup, save list as a text file, and post it, someone may recognize something in the list as a potential problem.
    Thank you for your help anyway. ^_^
      My System SpecsSystem Spec

  4. #14


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by madwriter223 View Post
    Quote Originally Posted by MilesAhead View Post
    I don't know what else to try. Perhaps if you open CCleaner to use Tools Startup, save list as a text file, and post it, someone may recognize something in the list as a potential problem.
    Thank you for your help anyway. ^_^
    Sorry I didn't get a hit on it.

    The only other thing that comes to mind.. do you use a Registry monitor tool for uninstalls? Sometimes one of those install monitors that notes all Registry changes can mess things up during uninstall if several other programs were installed in the interim.
      My System SpecsSystem Spec

  5. #15


    Posts : 14
    Windows 8.1


    Quote Originally Posted by MilesAhead View Post
    Quote Originally Posted by madwriter223 View Post
    Quote Originally Posted by MilesAhead View Post
    I don't know what else to try. Perhaps if you open CCleaner to use Tools Startup, save list as a text file, and post it, someone may recognize something in the list as a potential problem.
    Thank you for your help anyway. ^_^
    Sorry I didn't get a hit on it.

    The only other thing that comes to mind.. do you use a Registry monitor tool for uninstalls? Sometimes one of those install monitors that notes all Registry changes can mess things up during uninstall if several other programs were installed in the interim.
    Well, I use the Control Panel -Uninstall a Program, though a couple of times I had to use Wise Program Uninstaller. Though I hadn't uninstalled (or installed for that matter) any programs anywhere near when it happened again (when it happened the first time, I honestly can't remember).
      My System SpecsSystem Spec

  6. #16


    Posts : 2,130
    Windows 8.0 x64


    I cannot find anything pertinent in search. If anyone else has a suggestion please chime in.

    All I can say is check back now and then in case someone figures it out and posts the solution.
      My System SpecsSystem Spec

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Windows Explorer Jump Lists Keep Disappearing
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