random freez windows 8.1

[ivica001]

It happens when i close game ( clearing catch) hdd usage (random read some app - chrome) , pc is new


mobo: asus h81m-c
cpu : Intel g3258
ram: 4gb
hdd: wd black 500gb
windows 8.1


everything is new and tested (memtest86, multiple hdd tests etc)


here is link of ss from event log

-The Windows Media Player Network Sharing Service service depends on the Windows Search service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


-Reset to device, \Device\RaidPort0, was issued.


-Metadata staging failed, result={40C43B3B-D65B-11E4-8261-10C37B4D2789} for container '0x80070490'


-Metadata staging failed, result={40C43B3A-D65B-11E4-8261-10C37B4D2789} for container '0x80070490'


-Metadata staging failed, result={E9BF4146-40BE-B600-CEF6-9158D2880F9E} for container '0x80070490'


-The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&2.


-Session "ReadyBoot" stopped due to the following error: 0xC0000188


-The maximum file size for session "ReadyBoot" has been reached. As a result, events might be lost (not logged) to file "C:\Windows\Prefetch\ReadyBoot\ReadyBoot.etl". The maximum files size is currently set to 131072000 bytes.


-Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.


System Error:
Access is denied.
.


-The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&2.

 

[lmaneke]

This sounds to me as a hardware problem.

1. Are your device drivers all up to date?
2. Is all of your devices connected properly "Data cables to hard drive, DVD Drive, all connections to motherboard" etc? Make sure you turn off all power before doing this.

If none of those solve the problem, then other troubleshooting will need to be done.

1. Remove your RAM Stick, move to a different slot on the board "Make sure power is off and power supply unplugged before doing this, and also check your motherboard manual for proper placement of your RAM"

2. I see in your logs that I see a RAID driver installed. For a standard Windows 8.1 setup, your SATA controller should be set to AHCI in the UEFI BIOS. Check your UEFI, make sure its set to AHCI, also, if you are over clocking, reset your motherboard to optimal defaults, set drives to AHCI, then restart.
(Please note that your computer may blue screen after changing to AHCI as windows will only boot from the raid if windows was installed that way. You may have to do a windows reinstallation.

3. Sometimes even is memtest doesn't find errors on the RAM, there is a chance there are issues between the RAM and the motherboard. You may want to buy another stick of RAM like GSKILL RIPJAWS X series, and do things as normal. If problem continues, then get another hard drive, install Windows on a new drive. There is a small chance there is an issue with the hard drive. If problem persists, then worst case scenario is that there is a problem with your motherboard and you may want to do a RMA.

Hope this helps

 

[jds63]

Yes most likely due to hardware, system configuration...look here https://support.microsoft.com/en-us/kb/2681286
Cryptographic error in Event Viewer i get this issue at times in there, no resolve but not causing me freezes
http://www.eightforums.com/drivers-hardware/64633-cryptographic-services-failed.html

Also let you know the Metadata staging failed is ongoing issue facing many as you will see here http://www.eightforums.com/bsod-crashes-debugging/53670-continues-errors-startup-metadata-staging-failed.html