Windows 8 and 8.1 Forums

Windows 8.1 automatic repair loop - unable to fix this

  1. #1

    Posts : 3
    Windows 8.1

    Windows 8.1 automatic repair loop - unable to fix this

    Have a Dell inspiron 17r that recently starting failing to boot (Windows encountered a problem blue screen) and then goes into a automatic repair loop.

    Things that I have tried
    - Ran Dell internal diagnostics, no errors or issues.
    - Booting to safe mode or command prompt. I can't access safe mode or CMD due to the auto repair loop
    - Restore to a previous recovery point. When I try any option in the advanced menu Windows give an error that I must log in as an administrator and that there are no administrators configured on the system. (single user who is an admin on the system)
    - Boot with Windows 8.1 install disc. Unable to launch bcdedit as discussed in many articles, tells me it can't load the boot configuration.
    - Ran system restore from 8.1 CD which runs for about 30 minutes and then give an error that a file could not be accessed.
    - From Windows 8.1 CD I have run chkdsk (no errors) and SFC (no issues found)
    - There are no external devices connected to the laptop, no USB mouse, etc.

    I've spent a few hours going over all the MS articles along with anything I could find on a forum, given what I've attempted so far is there anything else I can do.

      My System SpecsSystem Spec

  2. #2

    Posts : 3
    Windows 8.1

    One other thing I tried was to manually replace the registry files in System32\Config from the last backup. That did not help.
      My System SpecsSystem Spec

  3. #3
      My System SpecsSystem Spec

  4. #4

    Posts : 3
    Windows 8.1

    I did, that was one of the first articles I read. Unfortunately I can't access most of those options due to the issues I described in my OP.
      My System SpecsSystem Spec

  5. #5

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center

    MAYBE you could install a fresh version of 8.1 from an ISO.

    Windows 8 and Windows 8.1 ISO - Download or Create

    Since you are posting I assume you have access to another computer which you can use.

    Once you get the computer fixed I suggest using Macrium Reflect Free to make a system image to use if you run into problems in the future.
      My System SpecsSystem Spec

  6. #6

    Posts : 2
    Windows 8


    I'm experiencing the same problem, and trying to follow the last suggestion from last post, and wondering if "fresh installation of windows 8" will fully delete my files and data?

    and How do I know which version of windows 8 do I actually have, as the Windows 8 comes with the sony laptop ma nufacture and I have tried to look it only says Windows 8 64 bit
    please look here: SONY Laptop VAIO E Series SVE1712BCXB Intel Core i5 3210M (2.50GHz) 6GB Memory 500GB HDD AMD Radeon HD 7550M 17.3" Windows 8 64-bit -

    *sorry I am traveling to china and this f*c*in chinese windows laptop sh*t that I am borrowing makes my font typing gets weird sometime....
      My System SpecsSystem Spec

  7. #7

    You have Windows 8.1 64 bit. Not Pro, not Ultimate or Business, not N, just plain old 8.1 64 bit (aka core).

    Open a Elevated Command Prompt, type systeminfo. Look at the OS Name and OS Version lines, that will tell you for sure.

    I'm on Windows 10 Preview and mine shows:

    Host Name:                 LAPTOP
    OS Name:                   Microsoft Windows 10 Pro Insider Preview
    OS Version:                10.0.10130 N/A Build 10130
      My System SpecsSystem Spec

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