Windows 8 logs me out after logging in

S

sika85

New Member
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Hello everyone!

I've been trying now for over a week to solve a problem with my Windows 8.1 and if I can't find a solution soon I will reset the whole computer which I don't want to do!

Problem
- My windows is set to go straight to Start menu without requiring me to enter password. What happens now is that windows goes to the Desktop, then after a few seconds it logs me out, displays and image, and when I press ESC it requires me to login. Upon logging in with password, windows repeats its behavior and logs me out again. After about 4 cycles of this, windows allows me to stay logged in.

Symptoms/issues
- No apparent issues other then the annoying behavior have I found.

Possible causes
The problem started about a week ago, before that I had a fully functional OS.
- The problem might have started when I tried using Windows Speech Recognition (WSR). It creates a User Profile, could this cause problems?
- I might have done some driver updates using Driver Booster a bit before, but that was maybe 2-7 days before the problems started.

Tried
- I did a Windows Repair which deleted the Windows folder (and saves the older windows folder as Windows.old.)
- I've done system restore, and it seems to have worked for a few days, but then the problems came back. Not sure if I used Driver Booster after that restore.
- I've tried various software for fixing possible registry issues: Advanced SystemCare, CCleaner, Free Window Registry Repair, DLL Suite.

WHAT TO DO?!
 

My Computer

System One

  • OS
    Windows 8.1
Windows.old is not because of Repair. It is from upgrading from a previous version or windows, to the next/newer one (was Windows 7, now Windows 8). I always do a clean install when going from one edition, to the next. All because after all of these years, Microsoft's Software engineers still cannot get upgrading to work perfectly.

If you are getting logged out when you log in, then something is screwed up either in your credentials, or a task, that causes it.

Usually this issue of log in, then logged out, is because the User Profile got corrupted some how. Also to see if the Userinit key in the Windows registry has been modified. Navigate to the following registry.Backup the registry: How to back up and restore the registry in Windows
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
In the right pane, find the value Userinit, make sure its data is: C:\Windows\System32\userinit.exe
If the issue persists, please check if any event is logged regarding this issue. Also try to run System File Checker.
http://support.microsoft.com/kb/929833
To get to event viewer in Windows 8.1:
a. Go to the Start Screen. Type in Event Viewer.
b. This will bring up the Event Viewer box. Click to open the event viewer.
c. In the left pane, expand out Windows Logs.
d. Click on Application log. Highlight the first event in the log and use your arrow keys to scroll down. Most of your event will be Information. You may see Yellow Warnings or Red Errors. If you see a red error, you can double click on it to bring it up and copy the contents to a document.

This is a problem that has been going on since Vista, which introduced the Nextgen GUI that we see at this time.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Hi again,

I did not do an upgrade to 8.1; I already had 8.1 installed from beginning and then when the problem started did a Repair.

C:\Windows\System32\userinit.exe is done, already checked it before. When I checked it, it was "C:\Windows\System32\userinit.exe," (comma), and changed it, but it did not solve it.

After your post I did a sfc /scannow, and it produced a few errror which could not be fixed. A part, showing what could not be repaired are:
Code: 
 C:\Windows\Logs\CBS\CBS.log (8 hits)
    Line 16056: 2015-05-10 12:49:54, Info                  CSI    00000504 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17807, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    Line 16059: 2015-05-10 12:49:54, Info                  CSI    00000506 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17807, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    Line 16064: 2015-05-10 12:49:55, Info                  CSI    00000509 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17807, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    Line 16068: 2015-05-10 12:49:55, Info                  CSI    0000050c [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17807, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    Line 18242: 2015-05-10 12:59:48, Info                  CSI    000009ec [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17807, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    Line 18245: 2015-05-10 12:59:48, Info                  CSI    000009ee [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17807, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    Line 18248: 2015-05-10 12:59:48, Info                  CSI    000009f0 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17807, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    Line 18252: 2015-05-10 12:59:48, Info                  CSI    000009f3 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17807, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

I then tried SFCFix.exe which produced the following log:
Code: 
AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\utc.app.json
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\telemetry.ASM-WindowsDefault.json


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     2
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.

I've Googled for solution around these errors but to no avail. Suggestions?

These are the errors and warnings from Event log (Application):
Code: 
- Warning    2015-05-10 14:13:14    Winlogon    6000    None
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
- Warning    2015-05-10 14:13:14    Winlogon    6000    None
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.
- Warning    2015-05-10 13:56:31    Winlogon    6000    None
The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

- Error    2015-05-10 13:55:34    AdvancedSystemCareService8    0    None
The description for Event ID 0 from source AdvancedSystemCareService8 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
- Error    2015-05-10 13:55:34    AdvancedSystemCareService8    0    None
The description for Event ID 0 from source AdvancedSystemCareService8 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

Do you wish to see anything else from the Events log?
 

My Computer

System One

  • OS
    Windows 8.1
Are you rebooting after SFC is finished?
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Yes I have restarted, no fix.

I created a custom view in Event Logs and saved all errors, warnings and critical events in one event-file (from Application and System in Event logs):
- Warning 2015-05-10 16:55:10 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
- Warning 2015-05-10 16:55:10 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
The speed of processor 2... same
- Warning 2015-05-10 16:55:10 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
The speed of processor 1... same
- Warning 2015-05-10 16:55:10 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
The speed of processor 0... same
- Warning 2015-05-10 16:54:01 Kernel-PnP 219 (212)
The driver \Driver\WudfRd failed to load for the device HID\VID_048D&PID_8350&Col02\6&de76c4c&0&0001.
- Warning 2015-05-10 16:53:43 DNS Client Events 1014 (1014)
Name resolution for the name _ldap._tcp.dc._msdcs.WORKGROUP timed out after none of the configured DNS servers responded.
- Warning 2015-05-10 16:53:36 WLAN-AutoConfig 10002 None
WLAN Extensibility Module has stopped.
Module Path: C:\WINDOWS\system32\Rtlihvs.dll
- Error 2015-05-10 16:53:33 DistributedCOM 10016 None (after trying to change it according to: Error - Event ID: 10016; DistributedCOM - Microsoft Community)
The programspecifik permission settings do not grant Lokal Aktivering permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
to the user NT instans\SYSTEM SID (S-1-5-18) from address LocalHost (med LRPC) running in the application container Inte tillgänglig SID (Inte tillgänglig). This security permission can be modified using the Component Services administrative tool.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
Back again.

I did a re-install of windows and the problems went away. About a week later I installed Bitdefender - the issue returned! I restored to an earlier system point, where Bitdefender was not installed - issue solved. So, seems like Bitdefender caused the issue.
 

My Computer

System One

  • OS
    Windows 8.1
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