Windows 8 and 8.1 Forums


No boot device on newly bought Windows 8 laptop

  1. #1


    Posts : 11
    Windows 7

    No boot device on newly bought Windows 8 laptop


    Hi! Let me explain this frustrating and silly problem...

    I bought an Acer laptop running windows 8 maybe few months ago. Everything were fine. Absolutely no problem at all. but then...

    I left my laptop running for the night. (forgot to close it) but when i woke up, he show me a ''no boot device detected, please insert a boot device and restart'' screen. My first question was why? You were working fine! So i try to look up for the problem but i did not find any answer... or even someone else who experienced the same problem. I try using the recovery back i've made, went into the screen where you can load the driver, add partition, format partition, etc. But the hard disk is not showing. Like if the laptop never had a hard drive. I did not make any internal or external change at all since i have it. Its like if the hard disk can randomly kill himself without any reason. I have some experience in computer but i'm not a mastermind. So i need help please. If you need any extra information i'll add them. As i said, according to my search, it seems i'm the first one experiencing this so i don't know exactly which information need to be known.

      My System SpecsSystem Spec

  2. #2


    Posts : 11
    Windows 7

    (UPDATE) No boot device on newly bought Windows 8 laptop


    I have a little update on my situation.

    After messing around on internet and the internal command prompt, i found something... odd.
    The main hard drive where the windows were initially installed (C doesn't exist anymore... I generated a list of list of basic and dynamics volumes which are installed using command prompt but nothing... The only one appeared was my USB key, which contained the backup installation i'm running on. And that same USB key took the letter C:
    So, to make it short: Hard drive randomly died and he erased every bit of existence in my computer.

    Its getting worse... :S
      My System SpecsSystem Spec

  3. #3


    Posts : 356
    Windows 8.1 Enterprise


    can you enter BIOS and see if disk is present there?
    do you have installation media? (USB or DVD)
      My System SpecsSystem Spec

  4. #4


    Sounds to me like the hard drive died, Check the hard drive with the manufacturer's diagnostic tools.
    7 Free Hard Drive Testing Programs
    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
    Bootable Hard Drive Diagnostics

    If bad, return laptop for repair or replacement since it's still very new.
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    Windows 7


    Quote Originally Posted by Addictive Gamer View Post
    can you enter BIOS and see if disk is present there?
    do you have installation media? (USB or DVD)
    No the bios is inaccessible and yes i have an installation media on a USB
      My System SpecsSystem Spec

  6. #6


    Posts : 356
    Windows 8.1 Enterprise


    Quote Originally Posted by Allingo View Post
    No the bios is inaccessible and yes i have an installation media on a USB
    That's impossible.
    As soon as PC boots up you should be able to enter bios by repeated key pressing ( F1, F2, F10, DEL )

    Do you know the key for your motherboard? try one of the above.

    You can use "computer repair" > "startup recovery" while booting from installation media.
    which should recover the boot sector.
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    Windows 7


    Quote Originally Posted by Addictive Gamer View Post
    Quote Originally Posted by Allingo View Post
    No the bios is inaccessible and yes i have an installation media on a USB
    That's impossible.
    As soon as PC boots up you should be able to enter bios by repeated key pressing ( F1, F2, F10, DEL )

    Do you know the key for your motherboard? try one of the above.

    You can use "computer repair" > "startup recovery" while booting from installation media.
    which should recover the boot sector.
    Yes usually the key are showing right under the acer logo but... not anymore.
    Click image for larger version

    And if i try to press theme anyway, none of theme work. Its usually F10 but it doesn't work. Same for the other one. If i let him continue until logo diseappear without doing anything, here what i got:
    Click image for larger version

    If my USB key is plugged, he will go to the system recovery menu instead of showing the second screen, which enable me to access command prompt and the rest of the stuff... but not the BIOS. I swear it's not a joke. Some other forum laughed at me because they said getting the BIOS unaccessible is impossible and i'm a liar and a time waster and blabla you know the rest... but now its getting frustrating...
      My System SpecsSystem Spec

  8. #8


    Posts : 356
    Windows 8.1 Enterprise


    Ok, let's skip BIOS then for now,
    load windows from USB installation media, click on "repair my computer" option and then "startup recovery" to attempt boot sector repair.
      My System SpecsSystem Spec

  9. #9


    Posts : 11
    Windows 7


    Mine was named startup repair.

    Well, i had the ''diagnose pc'' screen during few second, then he reboot to the second screen i showed above.

    :/
      My System SpecsSystem Spec

  10. #10


    Posts : 11
    Windows 7


    Quote Originally Posted by Allingo View Post
    Mine was named startup repair.

    Well, i had the ''diagnose pc'' screen during few second, then he reboot to the second screen i showed above.

    :/
    WAIT! i got another (disapointing) screen after a third reboot:
    Click image for larger version
    In case you can't read it: File:\Boot\BCD
    Error code: 0xc0000098
      My System SpecsSystem Spec

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No boot device on newly bought Windows 8 laptop
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