Windows 8 and 8.1 Forums


Mouse and screen trouble after upgrading to Win 8.1

  1. #11


    Posts : 16
    Windows 8


    Thank you for following this up. I checked the article, but it is for the case your mouse is not working at all, whereas my mouse is working most of the time. I did things like device update but it says my drive is already up to date. I didn't have this problem before upgrading to win 8.1. So I suspect Win 8.1 is doing something strange.

      My System SpecsSystem Spec

  2. #12


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Quote Originally Posted by Jineu21 View Post
    Thank you for following this up. I checked the article, but it is for the case your mouse is not working at all, whereas my mouse is working most of the time. I did things like device update but it says my drive is already up to date. I didn't have this problem before upgrading to win 8.1. So I suspect Win 8.1 is doing something strange.
    Your Welcome. Where did you check for update ? Device Manager ? Need to check the manufacturer's site of a device, PC, Laptop and hardware (mouse,any other devices) How about graphics adapter driver, check for one ?
    Could be incompatibility with something in Windows 8.1 why checking manufacturer for driver updates is important too. Problems like this or any have to be taken step by step, not assume it can not be related to something else or if it works sometimes it's not from that problem.

    Sometimes when you say mouse i am not sure if you are referencing the touchpad or mouse as both are having the issue. Do i have that correct ?

    Try checking your file system, run this from Admin Command Prompt. Click start button on desktop select (Admin) Command Prompt copy paste this
    dism /online /cleanup-image /restorehealth

    Same command prompt copy and paste this
    sfc /scannow
      My System SpecsSystem Spec

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Mouse and screen trouble after upgrading to Win 8.1
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