Whenever I open a word document in my windows 8.1 system, the PC becomes unresponsive. The hard disk keeps working but the system does not respond to any single action. I have to always switch it off from the power button. It is only happening when I open an office document. Any other program runs completely fine for as long as needed.
How can I report this huge problem to Microsoft. My laptop will get damaged from the situation and Microsoft will never take responsibility????
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How can I report this huge problem to Microsoft. My laptop will get damaged from the situation and Microsoft will never take responsibility????
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My Computer
System One
-
- OS
- windows 8.1