Windows 8 and 8.1 Forums


Looking for expert W8.1 x64 support

  1. #1


    Phoenix
    Posts : 5
    Windows 8.1 Clean Install

    W8.1 x64 OS problems after System restore


    Hello,
    I had spyware. It was nasty!

    As a result, I had to format my system disk and recover the OS from my computer on my other desk. Both are Dell XPX8700 but with slightly different options. I used AOMEI 2.5 Universal Recovery to dissimilar hardware. But the recovery was less than perfect. A few issues remain and I am NOT the 8.1 expert qualified to fix them.

    Issues such as:
    Bluetooth does not work correctly
    Computer name inconsistency (Computer verses integrated Media Server)
    phantom account even though account has been deleted

    I am willing to pay for successful help if necessary.

    Thanks!
    Last edited by Zardoz; 29 Apr 2015 at 11:42. Reason: Original Title was ambigous

      My System SpecsSystem Spec

  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    By using AOMEI in the manner that you did, you basically cloned your other PC to this one..

    You have two options > download and create windows 8.1 setup media > Create installation media for Windows 8.1 - Windows Help and do a clean install of windows 8.1

    or > go into control panel on your other PC > recovery > create a recovery drive
    this will create a recovery USB that can be used to recover this PC ( it will recover the dell xps8700 factory image)

    in both cases you will need to download the needed or dissimilar drivers
      My System SpecsSystem Spec

Looking for expert W8.1 x64 support
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