How Do I Stop a Shortcut from Showing Up Again?

sileebo

New Member
Messages
58
When I delete a shortcut from the start menu in the list of programs,, it comes back after I restart my laptop. How do I make sure it doesnt sjhow up there again?
 

My Computer

System One

  • OS
    win 8.1
What does it point to?
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
It looks like a "tool set" that comes with the machine. Like on my Laptop I have Toshiba stuff. You would likely need a removal tool that is specific to that package. I would ask on the support forum for the machine. They may have a removal tool for download.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
It looks like a "tool set" that comes with the machine. Like on my Laptop I have Toshiba stuff. You would likely need a removal tool that is specific to that package. I would ask on the support forum for the machine. They may have a removal tool for download.

You mean a removal tool to uninstall the program? If thats what youre suggesting then thats not a good idea because i dont want to uninstall my progrram. I jiust dnmn want it to appear again on the start program menu.
 

My Computer

System One

  • OS
    win 8.1
It looks like a "tool set" that comes with the machine. Like on my Laptop I have Toshiba stuff. You would likely need a removal tool that is specific to that package. I would ask on the support forum for the machine. They may have a removal tool for download.

You mean a removal tool to uninstall the program? If thats what youre suggesting then thats not a good idea because i dont want to uninstall my progrram. I jiust dnmn want it to appear again on the start program menu.

See if there is an "agent" program that runs in the system tray. It is what likely keeps putting the shortcut back.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
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