Windows 8 and 8.1 Forums


Laptop windows 8 problem with internet connection

  1. #1


    Posts : 2
    internet explorer

    Laptop windows 8 problem with internet connection


    When I first try to get in to the internet it always comes up with no internet connection. I have to keep restarting it to try and get online and eventually I do. But it can take 15 minutes to finally connect and this morning it took longer. How do I fix this please? Do I need to reboot? If I try and refresh, it takes ages and messes up my files. Help please.

      My System SpecsSystem Spec

  2. #2


    Posts : 356
    Windows 8.1 Enterprise


    How do you connect to internet?
    is it a wireless, cable? do you own network you're connecting to?
    have you before been able to successfully connect?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    internet explorer


    Hi thanks for your reply. I am with sky and use wireless. I am not very computer literate and don't understand the network question.

    I am always able to connect eventually but it takes quite a few restarts before I can. Once I am in it's fine - it's just the initial trying to connect. I did try to reboot but it asks questions I don't understand. x
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by hypercat View Post
    Hi thanks for your reply. I am with sky and use wireless. I am not very computer literate and don't understand the network question.

    I am always able to connect eventually but it takes quite a few restarts before I can. Once I am in it's fine - it's just the initial trying to connect. I did try to reboot but it asks questions I don't understand. x
    Re:the bolded part of your post above ... perhaps tell us what those questions are. It may help us diagnose your problem
      My System SpecsSystem Spec

Laptop windows 8 problem with internet connection
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