Windows 8 and 8.1 Forums


Getting an Error (-5005 : 0x80070002) - HELP!!!

  1. #1


    Posts : 58
    win 8.1

    Getting an Error (-5005 : 0x80070002) - HELP!!!


    When I try to uninstall a program called, "Sony Improvement" I get the following error:

    "An error (-5005 : 0x80070002) has occurred while running the setup."

    I tried the Microsoft troubleshooter to fix uninstalls/installs. But that doesnt work. What do I do now?"

      My System SpecsSystem Spec

  2. #2


    Posts : 156
    Windows 8.1 Pro 64-bit, Windows 10 64-bit


    Hello,

    This is not a Microsoft program, so you need to ask the program developers for help.
    Remember to marked as solved if your problem get solved.

    Thank!
      My System SpecsSystem Spec

  3. #3


    Posts : 58
    win 8.1


    Quote Originally Posted by windows8use View Post
    Hello,

    This is not a Microsoft program, so you need to ask the program developers for help.
    Remember to marked as solved if your problem get solved.

    Thank!
    So you cant help me just because this is not a Microsoft program?
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    That is correct.
      My System SpecsSystem Spec

  5. #5


    Posts : 58
    win 8.1


    Quote Originally Posted by broe23 View Post
    That is correct.
    Could you help me with enabling prefetch on a program? How would I enable it on a program like Winamp?
      My System SpecsSystem Spec

Getting an Error (-5005 : 0x80070002) - HELP!!!
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