Can't update to windows 8.1 , can't downgrade to windows 7

sykeecx

New Member
Messages
12
I own a hp pavilion g7 laptop that came with windows 8 pre installed , problem is these days whenever I try to update to windows 8.1 it asks for me to update the PC first , whenever I try to do that for some reason I get stuck at 12% everytime , so I can't update to 8.1 , due to that I can't install these updates , I've browsed for ages for a solution and have found none , and some people say there's a problem with every laptop that was made pre installed with win 8 , so I'm pretty much screwed , I have a windows 7 disk , but I'm not sure if it's going to be compatible with my laptops hardware ..

tl;dr : I'm stuck with an outdated OS and I can't downgrade to windows 7 , what should I do now ? ..
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G7
    CPU
    AMD A8-4500M
    Memory
    6GB
    Graphics Card(s)
    AMD Radeon HD 7640G
    Browser
    Mozilla Firefox
    Antivirus
    N/A
How long have you waited when it's at 12%? Give it hours, maybe even over night, see if it completes.

An alternative:

Use Option One here to download and create a ISO file. http://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.html
Mount the iso file by right clicking on it and selecting Mount. The ISO will be mounted as a virtual Optical drive.
Open that drive and run Setup, see if that works.

I just did this recently to upgrade Win 8.1 to Win 10 on my Laptop. It should work on 8.0 to 8.1 as well.

If not, burn a DVD (use ImgBurn) or create a flash drive using the ISO as input, to install from then try upgrading that way.

If that doesn't work then backup your data (anything you don't want to lose) then boot the DVD or flash drive and do a parallel or Clean Install.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
I gave it a whole day and nothing .

i don't have my product key , my laptop came with win 8 pre installed and I don't know how to find it , ht I'm sure I'll need it when updating from a DVD
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G7
    CPU
    AMD A8-4500M
    Memory
    6GB
    Graphics Card(s)
    AMD Radeon HD 7640G
    Browser
    Mozilla Firefox
    Antivirus
    N/A
The key is embedded in BIOS and will be picked up automatically when you install/upgrade.
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
If I understand bitsNpieces of other thread replies by the seasoned gurus here [and elsewhere]: rolling back to Windows 7 is not going to be a walk in the park. Such involves changing UEFI to Legacy, Secure Boot = off, changing GPT to MBR, and of course, installing Windows 7, finding the proper Windows 7 drivers to match your hardware, fine-tuning Windows 7. This is just the short short list. :)

[I was interrupted by a nice neighbor visit when I started typing the above. By the time I actually clicked Submit -- viola! other posters :) :) ]
 
Last edited:

My Computer

System One

  • OS
    Windows 7 Pro 64bit [MS blue-disk set]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    2 Acers & 1 Antec[?]
    CPU
    i7 in 2 Acers, i5 in desktop
    Motherboard
    Desktop w/Gigabyte
    Memory
    Two w/16GB, 1 w/8GB
    Graphics Card(s)
    Laptops GameWorthy; Desktop maybe GameWorthy
    Monitor(s) Displays
    flatscreens; 2 are BluRay worthy
    Screen Resolution
    1368x768; 1600x900
    Hard Drives
    1TB internals; 2 ext usb WD 1TB HDs
    PSU
    what's PSU?
    Cooling
    Regular plus external fans
    Keyboard
    desktio w/PS2
    Mouse
    desktop w/PS2
    Internet Speed
    DSL middle level [160?]
    Browser
    from Netscape 0.9 to FF 36
    Antivirus
    well-balanced, well-configured mult-layered defense is best
    Other Info
    From MS-DOS 3.3, MS-DOS 6.22, from Windows 3.1 to WFW 3.11 to Windows 95-98SE, now to Windows 7 Pro.
    Security for now: Windows 7 Firewall, Emsisoft AM, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
You are right Roland. As much as I love Windows 7, I would never recommend to downgrade a Windows 8/8.1 machine - too much trouble and a step backwards. Windows 8/8.1 has beautiful facilities to fix nearly any problem - e.g. Refresh.

But if people would take care of their systems and make frequent images, then they would not be in such a predicament.
 

My Computer

System One

  • OS
    Vista and Win7
    System Manufacturer/Model
    2xHP, 2xGateway, 1xDell, 1xSony
    Hard Drives
    5 SSDs and 12 HDs
The thing is , everytime I want to refresh I'm gonna have to apply numerous work arounds when I refresh , due to my recovery partition having windows 8 thus everytime I refresh I go back to windows 8 ..
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion G7
    CPU
    AMD A8-4500M
    Memory
    6GB
    Graphics Card(s)
    AMD Radeon HD 7640G
    Browser
    Mozilla Firefox
    Antivirus
    N/A
I own a hp pavilion g7 laptop that came with windows 8 pre installed , problem is these days whenever I try to update to windows 8.1 it asks for me to update the PC first , whenever I try to do that for some reason I get stuck at 12% everytime , so I can't update to 8.1 , due to that I can't install these updates ,

Before upgrade to Windows 8.1 from the Windows Store, you do not need to install all Windows 8 updates from Windows Update. You only need to install KB2871389 update, then you’ll be able to install the Windows 8.1 update via the Windows Store. Download and install KB2871389 update from link or from Windows Update.

KB2871389 (direct download link)
- All supported x86-based versions of Windows 8: http://download.microsoft.com/downl...5E-794177982162/Windows8-RT-KB2871389-x86.msu
- All supported x64-based versions of Windows 8: http://download.microsoft.com/downl...49-140AB1CF7B5F/Windows8-RT-KB2871389-x64.msu

But if you've opened the Windows Store and you don't see the Windows 8.1 update, then you will need to also install KB2917499 update.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
Okay... I had this issue when trying to upgrade an 8 machine to 8.1 and I had to follow a precise bit of instructions after trial and error to make it work.

1) Open an elevated command prompt. (http://www.eightforums.com/tutorials/2754-elevated-command-prompt-open-windows-8-a.html use OPTION ONE)
2) Run the following command
Dism /Online /Cleanup-image /Restorehealth

This will take a bit to complete. When it is done, close the command prompt and download and run this Microsoft Fix it Tool: Fix Windows Update Error messages and other Windows Update issues

3) Go to Control Panel--->System and Security--->Windows update
Select "Change settings"
Change to "Check for updates but let me choose to download or install"
Click "OK"
Check for updates. It will come up with an update to Windows update itself. Install it.
*************THIS STEP IS IMPORTANT.****** - Restart the machine twice. The first time you restart, as it is booting back up it will likely show "Applying windows settings" at the boot logo and take a little longer to boot. The second time it will boot as normal.

4) Go to Control Panel--->System and Security--->Windows Update and check for updates again, and verify the settings we set before ("Check for updates but let me choose to download or install") are still there.
5) Download WSUS offline update WSUS Offline Update - Update Microsoft Windows and Office without an Internet connection
6) Launch the "UpdateGenerator".exe file. Download updates for "w62-x64", and deselect the "verify downloaded updates" box. (to save time)


This step can be a bit confusing so here's a screenshot

http://i.imgur.com/WFQo5zw.png


7) Click "start" at the bottom left
8) A cmd line will open. Let it run. It is downloading all the Win8 security updates. It will tell you when it is done.
9) When it is done, go to the wsusoffline\client directory, and run UpdateInstaller.exe, unchecking "Verify updates". Click start at the bottom left.
WSUS may ask you to "reboot and recall" during this, what that means is to manually restart your computer and then run UpdateInstaller.exe again and it will pick up where it left off.
10) When it is completely finished it will say "Installation was successful. Please reboot now." Do so.
11) Once you are rebooted again, open the run dialogue by pressing Windows key+Run, and type wsreset.exe and hit enter. The store will tell you it has been reset. Restart your computer.
12) Go to the Windows store and try to update to Windows 8.1.
13) If it still needs you to install more updates, go into Windows update and click "Check for updates". Uncheck all of the .NET framework related updates, but install the rest.
14) Reboot your computer and try again to update to Windows 8.1


Hope this helps !
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self build (Desktop) / Dell (Laptop)
    CPU
    Intel Core i5 4690k (Desktop) / Intel Core i7 5500u (Laptop)
    Motherboard
    Gigabyte Z97 (Desktop) / Dell (Laptop)
    Memory
    8GB DDR3 (Desktop) / 16GB DDR3L (laptop)
    Graphics Card(s)
    Nvidia GeForce GTX 970 (Desktop) / AMD R7 M270 (Laptop)
    Sound Card
    Onboard
    Monitor(s) Displays
    HP Pavilion 27bw
    Screen Resolution
    1920x1080 (Desktop) / 3840x2160 (Laptop)
    Hard Drives
    Samsung SSD 850 EVO 120GB
    WD Black 500GB
    WD Blue 1TB
    (Desktop)
    Samsung SSD 850 EVO 250GB (Laptop)
    PSU
    Corsair 750w
    Case
    Ultra atx
    Cooling
    Stock heatsink
    Keyboard
    Razer Black Widow
    Mouse
    Roccat Kone XTD
    Internet Speed
    250Mbps Down / 20Mbps Up
    Browser
    Chrome
    Antivirus
    ESET
I own a hp pavilion g7 laptop that came with windows 8 pre installed , problem is these days whenever I try to update to windows 8.1 it asks for me to update the PC first , whenever I try to do that for some reason I get stuck at 12% everytime , so I can't update to 8.1 , due to that I can't install these updates ,

Before upgrade to Windows 8.1 from the Windows Store, you do not need to install all Windows 8 updates from Windows Update. You only need to install KB2871389 update, then you’ll be able to install the Windows 8.1 update via the Windows Store. Download and install KB2871389 update from link or from Windows Update.

KB2871389 (direct download link)
- All supported x86-based versions of Windows 8: http://download.microsoft.com/downl...5E-794177982162/Windows8-RT-KB2871389-x86.msu
- All supported x64-based versions of Windows 8: http://download.microsoft.com/downl...49-140AB1CF7B5F/Windows8-RT-KB2871389-x64.msu

But if you've opened the Windows Store and you don't see the Windows 8.1 update, then you will need to also install KB2917499 update.
Personally in every situation i've tried to upgrade 8 to 8.1 via the store method i've had to install all available updates for 8 before installing 8.1 or the store gives me an error and tells me to install updates. Even after installing the referenced KB2871389
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self build (Desktop) / Dell (Laptop)
    CPU
    Intel Core i5 4690k (Desktop) / Intel Core i7 5500u (Laptop)
    Motherboard
    Gigabyte Z97 (Desktop) / Dell (Laptop)
    Memory
    8GB DDR3 (Desktop) / 16GB DDR3L (laptop)
    Graphics Card(s)
    Nvidia GeForce GTX 970 (Desktop) / AMD R7 M270 (Laptop)
    Sound Card
    Onboard
    Monitor(s) Displays
    HP Pavilion 27bw
    Screen Resolution
    1920x1080 (Desktop) / 3840x2160 (Laptop)
    Hard Drives
    Samsung SSD 850 EVO 120GB
    WD Black 500GB
    WD Blue 1TB
    (Desktop)
    Samsung SSD 850 EVO 250GB (Laptop)
    PSU
    Corsair 750w
    Case
    Ultra atx
    Cooling
    Stock heatsink
    Keyboard
    Razer Black Widow
    Mouse
    Roccat Kone XTD
    Internet Speed
    250Mbps Down / 20Mbps Up
    Browser
    Chrome
    Antivirus
    ESET

My Computer

System One

  • OS
    Vista and Win7
    System Manufacturer/Model
    2xHP, 2xGateway, 1xDell, 1xSony
    Hard Drives
    5 SSDs and 12 HDs
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