Windows 8 and 8.1 Forums


Can't update to windows 8.1 , can't downgrade to windows 7

  1. #11


    Posts : 120
    Windows 10 Pro x64


    Quote Originally Posted by genet View Post
    Quote Originally Posted by sykeecx View Post
    I own a hp pavilion g7 laptop that came with windows 8 pre installed , problem is these days whenever I try to update to windows 8.1 it asks for me to update the PC first , whenever I try to do that for some reason I get stuck at 12% everytime , so I can't update to 8.1 , due to that I can't install these updates ,
    Before upgrade to Windows 8.1 from the Windows Store, you do not need to install all Windows 8 updates from Windows Update. You only need to install KB2871389 update, then you’ll be able to install the Windows 8.1 update via the Windows Store. Download and install KB2871389 update from link or from Windows Update.

    KB2871389 (direct download link)
    - All supported x86-based versions of Windows 8: http://download.microsoft.com/downlo...871389-x86.msu
    - All supported x64-based versions of Windows 8: http://download.microsoft.com/downlo...871389-x64.msu

    But if you've opened the Windows Store and you don't see the Windows 8.1 update, then you will need to also install KB2917499 update.
    Personally in every situation i've tried to upgrade 8 to 8.1 via the store method i've had to install all available updates for 8 before installing 8.1 or the store gives me an error and tells me to install updates. Even after installing the referenced KB2871389

      My System SpecsSystem Spec

  2. #12


    Germany/Florida
    Posts : 4,514
    Vista and Win7


    Quote Originally Posted by sykeecx View Post
    The thing is , everytime I want to refresh I'm gonna have to apply numerous work arounds when I refresh , due to my recovery partition having windows 8 thus everytime I refresh I go back to windows 8 ..
    That is only because you did not update the refresh images. If you are not prepared (no custom refresh images, no other images) then you have to suffer later.

    Refresh Windows 8 - Create and Use Custom Recovery Image
      My System SpecsSystem Spec

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Can't update to windows 8.1 , can't downgrade to windows 7
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