Windows 8 and 8.1 Forums


Unable to rename files in Windows 8.1

  1. #1


    Posts : 4
    Windows 8.1

    Unable to rename files in Windows 8.1


    I cannot seem to rename folders through Explorer in Windows 8.1.

    Click image for larger version
    Click image for larger version

    I can copy, move, create, and delete them. I can rename them using the REN command from a command prompt.

    As far as I can tell, nothing else is wrong with my computer, but none of the fixes I've found so far seem to do anything. I've tried a number of suggestions from this forum and others.

    Summary of Failed Attempts:

    • Booted into Safe Mode
    • Made a New User Account
    • System Restore Point (two days ago, 9 days ago)
    • Deleting / Restoring / Modifying FolderDescriptions registry entries
    • SFC /scannow
    • Removing windows update KB2984006
    • Scanned for viruses using Nod32
    • Scanned for malware using MalwareBytes


    Details:
    Tried rolling back to two different system restore points, both immediately before I observed the problem and one release prior to that.

    Tried restoring FolderDescriptions registry entries as found here:
    Can't rename a folder in Windows 8.1, any ideas? (my account is an administrator) : windows8

    Booting in safe mode as suggested here:
    Can't rename or move folders in 8.1 - Microsoft Community

    SFC /scannow as suggested here:
    KB2911106 regression bug: Cannot rename any folders in Windows Explorer after KB2911106 patch install (Network Steve Forum)

    Tried removing registry keys and windows update KB2984006 as suggested here:
    Cannot rename/move folders and files in Windows 8.1 | Microsoft Surface tablet

    Also from KB980408 here:
    KB980408 Fix (can't move/rename folders after WU)

    Tried exporting folderdescriptions from other machine and importing as suggested here:
    unable to rename folders in windows 8.1

    Compared my exported registry with other machine's exported registry for both:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions]

    My FolderDescriptions branch of the registry in both cases are binary equal to those exported from my wife's Windows 8.1 laptop which works fine.

      My System SpecsSystem Spec

  2. #2


    This seems to be a Windows issue that existed before Win 8.x
    I had it with some files and folders on my Win 7 system.
      My System SpecsSystem Spec

  3. #3


    What folder (full path please) were you trying to rename that you show the two error messages for? Maybe they are hardlinks and not real folders?
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8.1


    Quote Originally Posted by Ztruker View Post
    What folder (full path please) were you trying to rename that you show the two error messages for? Maybe they are hardlinks and not real folders?
    This happens when I try to rename any folders anywhere on the system. Those particular errors were from trying to rename "C:\Users\[myuser]\Desktop\New folder" to "temp", but they also occur when trying to rename folders at C:\ and Q:\ root or anywhere else that I've tried. I'm also unable to rename folders on flash media I insert (though I was able to rename a folder on a connected android device).
      My System SpecsSystem Spec

  5. #5


    From: https://social.technet.microsoft.com...w8itprogeneral
    Look at your Shell Extensions as the source of potential problems in Explorer. It's possible an update made one of them less (or not) compatible.

    A good program to do this with is: ShellExView
    Also, try creating a new user profile with the same authority as your current user, Administrator or Standard. See if you can rename there. If yes you could copy everything from the old account to the new one then test and if all is okay, delete the old.
      My System SpecsSystem Spec

  6. #6


    Yep, was just about to advise using ShellExView to check the extensions, anyway
    Quote Originally Posted by Ztruker View Post
    Also, try creating a new user profile with the same authority as your current user, Administrator or Standard. See if you can rename there. If yes you could copy everything from the old account to the new one then test and if all is okay, delete the old.
    Ummm, since he said its not working in safemode, don't u think he should try a refresh or restore???
      My System SpecsSystem Spec

  7. #7


    Why not try a new user? If the current one has some profile corruption, usually registry problems then it's possible a new user will work okay. Would save a refresh.

    A restore would be good if he can go back far enough to when the prob lem did not exist.
      My System SpecsSystem Spec

  8. #8


    Posts : 4
    Windows 8.1


    Quote Originally Posted by Ztruker View Post
    From: https://social.technet.microsoft.com...w8itprogeneral
    Look at your Shell Extensions as the source of potential problems in Explorer. It's possible an update made one of them less (or not) compatible.

    A good program to do this with is: ShellExView
    Also, try creating a new user profile with the same authority as your current user, Administrator or Standard. See if you can rename there. If yes you could copy everything from the old account to the new one then test and if all is okay, delete the old.
    I have tried creating a new user profile, but unfortunately that user still had the same problem. I'm working on the ShellExView approach now, though there my initial approach of mass-disabling all the non-microsoft entries didn't immediately yield any results. Will continue exploring this route.
      My System SpecsSystem Spec

  9. #9


    Quote Originally Posted by Ztruker View Post
    Why not try a new user? If the current one has some profile corruption, usually registry problems then it's possible a new user will work okay. Would save a refresh.

    A restore would be good if he can go back far enough to when the prob lem did not exist.
    Maybee, let him try a new profile and we'll see.
      My System SpecsSystem Spec

  10. #10


    Posts : 4
    Windows 8.1


    Quote Originally Posted by midou35000 View Post
    Quote Originally Posted by Ztruker View Post
    Why not try a new user? If the current one has some profile corruption, usually registry problems then it's possible a new user will work okay. Would save a refresh.

    A restore would be good if he can go back far enough to when the prob lem did not exist.
    Maybee, let him try a new profile and we'll see.
    I've posted a couple times that I tried creating a new user account, which still has the same problem. Perhaps I misunderstand your suggestion. Can you clarify what you are suggesting that is different than creating a new user account?
      My System SpecsSystem Spec

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