Solved Logging Out and Shutting Down with Error Message

Jesse Williams

Member
Member
Messages
487
Location
Pell City, Alabama 35125
While I was logging out and shutting down last night, there was an error message that popped up, but it happened so fast for the computer to log off that I couldn't see what it was.

Can someone help me get this resolved to find out what the error message was and to see what's causing it?
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    (1600x900@60Hz)
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
Go to event viewer and create a custom view with these settings:
Screenshot (15).png
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Thank you, Cliff S. Just the screenshot or the text below as well?
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    (1600x900@60Hz)
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
Just the screen shot Jesse.
Just click on windows logs, then create custom view, set for last 12 or 24 hours which ever is closest, for event level warning & or critical , for event logs choose windows logs click ok. If it then says too many log you will have to narrow it down either by time or(most probably) by choosing the most probable event log.
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Okay. I am working on it.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    (1600x900@60Hz)
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
Those are the closest ones to the time it happened that I can find in the last 24 hours.

Screenshot 2.pngScreenshot 1.png
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    (1600x900@60Hz)
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
Was there anything in reliability history in the Action Center?
It could have been a one-time thing, a "hiccup" in the system, because of a time out or something, that corrected itself immediately after(which windows usually does). If it starts happening on a regular basis then you can always reimage(if you make them monthly).
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Okay. I did log out and shut down this morning, and it was fine without an error. I will check the reliability history when I get back from church. Do you know where I would find the reliability history?
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    (1600x900@60Hz)
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
Screenshot (15).png
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Okay...thanks!
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    (1600x900@60Hz)
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
Your welcome now go celebrate Easter with your brethren. Happy Easter!
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Happy Easter to you too!
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    (1600x900@60Hz)
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
Cliff S., there was nothing reported for yesterday, except for a successful update for Windows Defender.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    (1600x900@60Hz)
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
If the error hasn't shown up again, then it's nothing to worry about. sometimes I even get that file explorer crashed when it didn't I just closed it at an inopportune time, while it was opening or closing file, no big deal. Something like that probably happened to you. Like I said before, it's only a problem if it happens often.:)
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i9-9900K
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Quad Kit, G.Skill Trident Z RGB Series schwarz, DDR4-3866, 18-19-19-39-2T
    Graphics Card(s)
    ASUS GeForce RTX 3090 ROG Strix O24G, 24576 MB GDDR6X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    hanteks Enthoo Pro TG
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Trust GTX THURA
    Mouse
    Trust GTX 148
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7590 AX V2
    Sound system: SHARP HT-SBW460 Dolby Atmos Soundbar
    Webcam: Logitech BRIO ULTRA HD PRO WEBCAM 4K webcam with HDR
Ive had something like that happen to me once. I never did anything about it.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Envy 700-414
    CPU
    Intel Core i5 4570 3.20ghz
    Memory
    12 gigabyte
    Graphics Card(s)
    INTEL HD 4600
    Monitor(s) Displays
    Pavilion 22bw
    Screen Resolution
    1920 x1080
    Hard Drives
    2TB
    PSU
    460w
    Keyboard
    Hp Wireless cichlet style
    Mouse
    Logitech m 100
    Internet Speed
    Charter Cable Wireless
    Browser
    INTERNET EXPLORER 11
    Antivirus
    NORTON 360
Okay. Thanks for you're help, Cliff S. and Atomic77. It hasn't done it again.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer Aspire X (AXC-603-UW12)
    CPU
    Intel Celeron J1850 @ 1.99GHz
    Motherboard
    Acer Aspire XC-603G (SOCKET 0)
    Memory
    4.00GB DDR3 @ 551MHz (9-7-7-14)
    Graphics Card(s)
    Intel HD Graphics (Acer Incorporated [ALI])
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Acer S200HQL
    Screen Resolution
    (1600x900@60Hz)
    Keyboard
    Acer Wired Keyboard
    Mouse
    Acer USB Optical Mouse
    Internet Speed
    High Speed Internet
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
Happened to me last night. My system was not turned on for a couple of days and when I booted up some of my high priority tasks, such as scheduled backups and scans kicked in first delaying a lessor item in my start up folder to kick in properly. This is normal and intermittent.
No big deal as long as it does not continually do so.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510
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