Helplogging into win8- onlyaccountoption isoutlook.com

namePB8

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Helping user log into win 8 laptop they own. Only account option is outlook.com account that nobody knows the password to. Can't find another account option and can't use password reset programs.
 

My Computer

System One

  • OS
    Windows 8

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
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