Windows 8 and 8.1 Forums


Your OS May not Be Supported

  1. #1


    Posts : 5
    Windows 8.1

    Your OS May not Be Supported


    I'm Trying to auto-Detect drivers for my AMD using from their original website ( program) but its says " Your OS may not be supported" and it can't find it ... idont know how to check it as in IT , I am just lower then beginner .

    If some1 could advice me , I would be really happy !

      My System SpecsSystem Spec

  2. #2


    Philadelphia
    Posts : 214
    Windows 8.1 Pro x64


    The best way to update drivers (always has been) is the go to the manufacturer's directly. If this is a system you or someone else custom built, go to the motherboard's website. If it is a prebuilt computer, such as a Dell, go right to them for the latest compatible drivers.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    on website its says that it can auto detect it
    and i downloaded this , but its says that ...
      My System SpecsSystem Spec

  4. #4


    Philadelphia
    Posts : 214
    Windows 8.1 Pro x64


    I meant to say to download the drivers directly, not any apps that claim to auto-detect, since they don't seem to be updated.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1


    uumm the thing is that i dont know how to check whichs i mine for example its ask (amd 5 6 7 8 or 9 ) but mineis Amd A58/rev.3.1
      My System SpecsSystem Spec

  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Is this a prebuilt PC or a custom build? If it's an prebuilt major OEM brand go to the manufacturers web site and look at the downloads for your make an model. For example, For my ASUS laptop I get almost all the drivers from ASUS. My desktop PC''s are home built so I go each different manufacturer for drivers. My motherboard is ASUS so I get chip-set and other elated drivers there. My Video card is NVidia so I go there for its drivers. For my keyboards I go to Logitech, printers HP etc.
      My System SpecsSystem Spec

  7. #7


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by LucasAlex View Post
    uumm the thing is that i dont know how to check whichs i mine for example its ask (amd 5 6 7 8 or 9 ) but mineis Amd A58/rev.3.1
    Use the "Manually select your driver" option.
    Step 1 is APU (accelerated processors).
    Step 2 is Desktop APU or Mobile APU if its a laptop.
    Step 3 is A-series APU if you don't see your exact model listed
    step 4 select your OS.

    Assuming Amd A58/rev.3.1 is your processor model number.
      My System SpecsSystem Spec

Your OS May not Be Supported
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