KimberleyAnne
New Member
- Messages
- 3
Hi! My explorer keeps on crashing and when I checked the event log this it what it says. How can I fix this?
Any form of help will be appreciated. Thank you!
Fault bucket -249171549, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: BlueSoleilCS.exe
P2: 11.0.748.0
P3: 52735a21
P4: tl_filter.dll
P5: 0.0.0.0
P6: 519ec946
P7: c0000094
P8: 0000d53d
P9:
P10:
Attached files:
C:\Windows\Temp\WERDB65.tmp.appcompat.txt
C:\Windows\Temp\WERDD5A.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_BlueSoleilCS.exe_b3ca29a90eada954d5e129a1346c137a929f51a_c5b919b2_cab_0143dd77\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_BlueSoleilCS.exe_b3ca29a90eada954d5e129a1346c137a929f51a_c5b919b2_cab_0143dd77\triagedump.dmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BlueSoleilCS.exe_b3ca29a90eada954d5e129a1346c137a929f51a_c5b919b2_12e7ece9
Analysis symbol:
Rechecking for solution: 0
Report Id: 0f97cda9-d5a0-11e4-bed8-10c37bb22349
Report Status: 0
Hashed bucket: a5382162d86f70e4a55464bb321e6d52
Any form of help will be appreciated. Thank you!
Fault bucket -249171549, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: BlueSoleilCS.exe
P2: 11.0.748.0
P3: 52735a21
P4: tl_filter.dll
P5: 0.0.0.0
P6: 519ec946
P7: c0000094
P8: 0000d53d
P9:
P10:
Attached files:
C:\Windows\Temp\WERDB65.tmp.appcompat.txt
C:\Windows\Temp\WERDD5A.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_BlueSoleilCS.exe_b3ca29a90eada954d5e129a1346c137a929f51a_c5b919b2_cab_0143dd77\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_BlueSoleilCS.exe_b3ca29a90eada954d5e129a1346c137a929f51a_c5b919b2_cab_0143dd77\triagedump.dmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_BlueSoleilCS.exe_b3ca29a90eada954d5e129a1346c137a929f51a_c5b919b2_12e7ece9
Analysis symbol:
Rechecking for solution: 0
Report Id: 0f97cda9-d5a0-11e4-bed8-10c37bb22349
Report Status: 0
Hashed bucket: a5382162d86f70e4a55464bb321e6d52
My Computer
System One
-
- OS
- Windows 8.1 Single Language